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Talent Acquisition Consultant at Carecone Australia

Role: ServiceNow Developer

Location: Melbourne

Job Description:

Key Responsibilities

- Design, implement, and configure ServiceNow ITOM modules including Discovery , Service Mapping , Event Management , and Orchestration .
- Develop and manage Service Portal components, ensuring a seamless user experience for stakeholders and IT teams.
- Ensure optimal performance and functionality of ITOM processes across the ServiceNow platform.
- Collaborate with ITSM (IT Service Management), development, and infrastructure teams to align ITOM with business objectives and workflows.
- Develop and execute integration plans to link ITOM with external systems, tools, and environments.
- Provide technical expertise for troubleshooting, resolving issues, and optimizing the ITOM processes.
- Lead and support ServiceNow ITOM-related upgrades, enhancements, and patches.
- Design automation workflows for IT operations and improve operational efficiency.
- Create and manage custom workflows within the Service Portal to improve IT self-service capabilities.

Preferred Qualifications

- ServiceNow Certified System Administrator or ServiceNow Certified Implementation Specialist (ITOM) certification.
- Experience with integrating ServiceNow ITOM with third-party tools or platforms (e.g., monitoring tools, CMDBs, etc.).
- Familiarity with Cloud environments (e.g., AWS, Azure) and integrating with ServiceNow.
- Experience with ServiceNow performance tuning and optimization.




- Strong understanding of network and infrastructure operations, including monitoring tools and processes.

Interested people can share their resume at or can reach me on +61

Seniority level

- Seniority level

Mid-Senior level

Employment type

- Employment type

Full time

Job function

- Job function

Information Technology
- Industries

Information Services and Technology, Information and Media

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📌 ServiceNow Developer (Melbourne)
🏢 CareCone Group
📍 Melbourne