Overview

The Executive Assistant – Level 2 supports individual leaders, department professionals, board members, division heads, officers, and managers. The role requires high-level administrative support, confidentiality, and a professional representation of the firm. Success in this position is defined by living the company’s values of excelling, winning, generosity, trust, and integrity.

Responsibilities

- Act as an extension of the Leader, engaging with colleagues and clients professionally.
- Maintain communications (email, written, phone, fax) while the Leader is traveling.
- Maintain a positive attitude and provide assistance when other Executive Assistants are unavailable.
- Mentor and train less‑experienced team members when needed.
- Prepare reports, meeting minutes, and correspondence.
- Create and edit documents, spreadsheets, and presentations.
- Manage schedules, arrange appointments, and plan itineraries.
- Ensure meetings begin on time with pre‑prepared material.
- Coordinate meetings, travel, conference calls, and complete expense reports.
- Answer phone calls, transfer calls, and take accurate messages.
- Organize and prioritize multiple tasks, completing them under tight deadlines.
- Manage daily correspondence and filing, reading, sorting, and distributing incoming mail.
- Route client documentation to managers to meet deadlines.




- Handle confidential and sensitive company and personal information.
- Improve internal processes and develop firm policies as needed.
- Review and edit client‑related documentation.
- Maintain client and administrative filing procedures.
- Stay knowledgeable of business unit and corporate policies.
- Assist with additional projects and perform advanced tasks under minimal supervision.

Qualifications

- High school diploma required.
- Five or more years of experience as an executive assistant in a skilled services environment.
- Strong grammatical and proofreading skills.
- Experience handling sensitive, complex, and confidential matters.
- Advanced proficiency in Microsoft Word, Excel, Access, PowerPoint, Outlook, and internet research.

Certificates & Licenses

Valid driver’s license required. Notary Public preferred.

Supervisory Responsibilities

This position has limited or no supervisory responsibilities.

Work Environment

Standard indoor environment with long periods of sitting at a computer and occasional standing. Regular interaction with employees and vendors in person and via email and telephone.

Equal Opportunity Employer

Ryan, LLC is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. We provide reasonable accommodation for qualified individuals with disabilities.

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