Become a Luxury Brand Evaluator in Newcastle, Australia

CXG Newcastle, New South Wales, Australia

Are you a luxury automobile enthusiast who appreciates the finer details of high‑end vehicles? If so, we are looking for you!

As a Luxury Brand Evaluator, you will discreetly assess customer experiences and provide critical feedback that helps brands refine their services. Your insights will shape the future of luxury experiences.

What you will be doing

- Choose assignments that align with your preferences and profile.
- Visit luxury stores or evaluate online experiences – engaging with sales associates or from the comfort of your home.
- Observe carefully – visit boutiques, assess ambience, experience automotive showrooms, purchase online, evaluate after‑sales services, and overall customer experience.
- Provide honest feedback using our platform and complete questionnaires.

What you can expect

- Flexibility – each visit takes about 20 minutes, letting you complete multiple assignments.
- Frequent opportunities – several missions per month with prestigious global brands.

About CXG





At CXG we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining customer experiences for luxury giants. Work on our mobile platform, CXG Live, to manage missions, certifications, and feedback.

Requirements

- Must be 25 years of age or older.
- Valuable understanding of the automobile industry.
- Passionate about automobiles and improving customer service and retail environments.
- Enjoy interacting with people.
- Have a keen eye for discreetly observing and noting various aspects of shopping experiences.
- Willingness to adapt to varying assignment types and industries.
- Ability to provide unbiased, honest feedback without personal biases and to promptly complete online surveys.

Benefits

- Freelance, project‑based position.
- Flexible working hours.

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industries

IT Services and IT Consulting

Referrals increase your chances of interviewing at CXG by 2x.

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📌 Become a Luxury Brand Evaluator in Newcastle, Australia (Newcastle City Council)
🏢 CXG
📍 Newcastle City Council