Organisation/Entity: Transport For NSW
Job category: Projects

Job location:
Sydney, NSW, AU, 2020

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Job reference number: 109590
Employment type: Permanent Full-Time
Salary range: An attractive remuneration package
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If you’re after impact, there’s no other organisation in Australia that delivers work on this scale.

You’re called upon to help decision makers identify the options that best match their objectives. This is your opportunity to deliver exceptional services to the people of NSW, create innovative solutions, and foster strong partnerships.

In this role, you'll:
You’ll contributes to the overall customer experience by managing the delivery of light rail services under the Sydney Light Rail (SLR) PPP contract through effective and efficient management of this service contract to provide integrated, safe, reliable, customer focused and efficient services and which deliver Transport’s customer and commercial outcomes.

You’ll provide executive leadership of the operator relationship and internal contract management framework, ensuring contractual obligations, service performance requirements, compliance standards and government priorities are achieved through effective governance, assurance and performance monitoring.

You’ll lead the management of contractual, operational and commercial issues,



including major service disruptions, performance risks, disputes and escalation matters, ensuring timely resolution, informed decision-making and effective stakeholder engagement to minimise customer and network impacts.

This permanent position is located in our Elizabeth Street office in Sydney CBD. The role is governed by our hybrid working model, which forms part of the organisation’s Flexible Working Arrangements and associated procedures. This includes a combination of required onsite attendance at the Elizabeth Street office and approved remote working.

Apply now with your cover letter and resume.

For any enquiries, please contract Ciaran Martin on 0466 616 258.

For more information on this position and agency, view the role description and information pack.

About you

Tertiary qualifications in a relevant discipline or relevant experience, you’ll have demonstrated experience, you’ll have proven experience in contract management, developing and maintaining strong collaborative working relationships to meet stakeholders’ expectations and partnering with service providers to drive performance, manage risk and achieve outcomes.





You’ll have thorough knowledge and understanding of the statutory and regulatory framework that underpins quality regulatory services and excellent problem solving, analytical and highly developed communications skills.

You’re a self-starter, know how to build strong relationships, collaborate and communicate effectively to drive outcomes and are comfortable in a fast-paced and dynamic environment where delivery on tight deadlines is critical.

Who we are

Transport for NSW provides a safe, integrated, and productive transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work options may be available. Learn more via Flexible work options and policy

Apply today

Applications close 11:59 PM Monday 17 August 2026

For more information about this role, please contact [email protected].

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Learn more about how to apply via Our recruitment process | Transport for NSW

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📌 Senior Manager Light Rail Contracts (Mascot)
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