- Deliver Technical Consultation
- Support Product Development
- Build Strategic Relationships

The Opportunity

As Technical Sales Manager you will bridge the gap between technical expertise and commercial success. You will serve as a vital partner for customers across the region, supporting ingredient selection, formulation development, and application solutions.

By working closely with their clients’ R&D;, Quality, and Purchasing teams and collaborating with their own global sourcing and logistics networks you will help bring successful products to market while driving sustainable business growth in Oceania.

Key Responsibilities

- Deliver Technical Consultation: Provide ingredient recommendations based on customer application needs, formulation requirements, and product positioning.
- Support Product Development: Guide clients through ingredient evaluations, troubleshooting, sample coordination, and technical application discussions.
- Promote our Portfolio: Conduct technical presentations, customer meetings, product introductions, seminars, and attend industry trade events.
- Build Strategic Relationships: Nurture long-term connections with R&D;, Product Development, Quality, Purchasing, and commercial stakeholders.
- Drive Cross-Functional Collaboration: Coordinate specifications, documentation, samples, pricing, and project execution alongside global Product Management, Quality, and Supply Chain teams.
- Develop New Business: Identify new application opportunities, handle customer inquiries, manage complaints,



and translate customer needs into commercial success.
- Track Market Intelligence: Monitor regional market trends, competitor activity, regulatory updates, and recent ingredient technologies.
- Maintain Accurate Records: Keep CRM/ERP systems up to date with project pipelines, opportunities, and forecasting metrics.

Requirements, Education & Experience

- Education: Bachelor’s degree required; a degree in Food Science, Nutrition, Chemistry, Biology, Pharmaceutical Science, or Business is preferred.
- Experience: Minimum 5 years of B2B technical sales, application support, or account management experience.
- Industry Knowledge: Strong background in nutritional ingredients, food and beverage additives, dietary supplements, premixes, or cosmetic APIs is highly preferred.
- Technical Acumen: Clear understanding of ingredient applications, customer product development processes, technical documentation, and quality requirements.
- Communication Skills: Proven ability to engage, present, and negotiate effectively with both highly technical R&D; teams and commercial procurement executives.
- Work Style: Self-motivated, detail-oriented, and comfortable working independently in an entrepreneurial, fast-paced, and cross-cultural environment.
- Tech Literacy: Familiarity with CRM/ERP workflows and strong proficiency in Microsoft Office (Excel, PowerPoint, Teams).
- Travel: Willingness to travel regionally for customer site visits, trade shows, and business development activities.

📌 Technical Sales I Ingredient Solutions (Haymarket)
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