Role Overview
You feel right at home the moment you step into one of our shops. Your passion for LA Donuts products matches your love for enjoying them—and you’re excited to share that enthusiasm with every customer. You naturally spark friendly conversations, adapt easily to different customer needs, and handle challenges with a positive attitude. As a team player, you’re eager to grow your skills on the sales floor while contributing to a welcoming, high-energy setting. Success in this role is measured by achieving personal and productivity goals and delivering an exceptional in-shop experience to every customer.
Responsibilities
- Deliver outstanding customer service by staying knowledgeable about all products and collaborating with teammates
- Drive sales while consistently meeting customer experience and operational standards
- Achieve personal performance and productivity goals
- Engage every customer using open-ended questions to understand their needs
- Learn and share product knowledge, trends, and offerings to provide tailored recommendations
- Stay informed on current and upcoming products and trends
- Contribute to a positive, inclusive, and team-oriented work environment
Qualifications
- 0–3 years of retail or customer service experience
- Confident and comfortable engaging with customers to create an elevated experience
- Highly motivated, with a genuine enthusiasm for products and customer interaction
- Self-starter who takes initiative and completes tasks with minimal supervision
- Flexible availability, including nights, weekends, and holidays