Group Technology and Operations (T&O;) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O;, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Key Accountabilities

- Deliver projects, initiatives, and process improvements in line with agreed scope, quality standards, and timelines.
- Elicit, document, and maintain user requirements, project changes, and standard operating procedures (SOPs); provide timely training and updates to relevant stakeholders.
- Conduct post‑implementation reviews to identify and resolve any issues or implementation gaps.
- Provide support for business‑as‑usual (BAU) activities as required.
- Ensure full compliance with risk management and regulatory requirements in accordance with Group and country standards

Job Duties & responsibilities

- Deliver projects, initiatives, and process improvements in line with agreed scope, timelines, and quality standards.
- Gather, analyse, and document business and user requirements in collaboration with business and technology stakeholders.
- Maintain key project documentation, including requirements, change requests, SOPs, and implementation artefacts.
- Support testing, implementation, post‑implementation reviews, and BAU issue resolution.




- Manage risks and stakeholder communications, ensuring compliance with internal policies and regulatory requirements.
- Providing support to BAU when required
- Any other responsibilities that may be assigned by Management from time to time.

Experience

- Minimum 3-5 years experience delivering projects, initiatives, or process improvements within payments, cash, or treasury operations, or extensive hands‑on experience in a payments, treasury, or other banking operations environment.
- Knowledge of treasury products (e.g. Money Markets, Fixed Income, Bonds/Repos, NCDs) and payments/cash management products (e.g. SWIFT, RTGS, BECS, BPAY, Term Deposits).
- Knowledge such as RITS, Swift, Austraclear, and Murex systems desirable.
- Good understanding of operational policies, processes, and internal controls.
- Knowledge or understanding in AML/CTF and sanctions monitoring, including IFTI reporting.
- Solid verbal and written communication skills, with the ability to communicate complex operational and regulatory concepts to stakeholders.

- Detail-oriented team player with a proactive approach to continuous improvement and learning.

- Ability to effectively engage and communicate with internal and external stakeholders.

- Strong analytical and problem-solving skills.

Location:

DBS Sydney

Job:

Operations

Schedule:

Regular

Employee Status:

Full time

📌 Senior Associate, Operations Business Analyst - Payment, Treasury & Regulatory Reporting, DBS Australia (Sydney)
🏢 DBS Bank
📍 Sydney