Join our multinational team as a seasoned Linux & Cloud Admin responsible for providing L3/L4 expert support Linux ( SUSE and Redhat ) and Windows OS, Hosted in hyperscaler platforms ( Azure ,GCP,AWS,IBM Cloud ) and SAP/Customer On-prem DC .
Key Responsibilities:
- Ensure 24/7 availability of SAP systems within the SAP ECS workplace, responding promptly to alerts and incidents in the Linux OS and infrastructure layers across Hyperscalers and SAP Data Centers.
- Act as the L3/L4 escalation contact for critical production issues, strictly adhering to change management protocols during service request execution.
- Optimize standard operating procedures by leveraging automation techniques and implementing automation solutions to enhance platform operations, efficiency,
and reliability.
- Lead continuous improvement initiatives to enhance cloud services for SAP Applications, emphasizing scalability, security, and performance.
- Collaborate with a diverse, multinational team to deliver world-class cloud services tailored to SAP Applications for global enterprise customers.
- Contribute to designing and implementing strategies to optimize the customer experience and ensure compliance with service level agreements (SLAs).
Location
Sydney
Job Function
TECHNOLOGY
Role
Engineer
Job Id
412106
Desired Skills
Linux
📌 Linux Administrator (Haymarket)
🏢 Tata Consultancy Services
📍 Haymarket
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