We are seeking reliable and detail-oriented individuals to join our team in Cannington, Victoria Park & Belmont! This role focuses on facilitating guest experiences and maintaining the daily operations of our escape rooms.

Main Responsibilities:

- Guest Check-in: Greeting teams and providing clear instructions on game mechanics
- Game Monitoring: Observing live sessions to provide timely assistance and hints
- Room Turnaround: Resetting game environments accurately and efficiently between bookings
- Front-of-House: Managing phone inquiries, processing payments, and handling the booking system
- Maintenance: General upkeep and light cleaning during off-peak times

Candidate Requirements:

- Robust communication skills and customer service experience
- Ability to follow complex instructions and spot small details
- Must be able to work independently and manage time effectively
- Reliable transport to assigned branch

Availability & Rights:

- Rights:



Valid Australian work rights and English fluency are essential.
- Schedule: Minimum 2 full days of availability per week (A mix of weekdays and weekends, except Belmont as it is only open Fri-Sun).
- Hours: Guaranteed 3 hours/week (1 shift), with potential for additional hours based on demand.

Job Type: Part-time

Pay: Up to $26.44 per hour

Benefits:

- Employee discount

Application Question(s):

- What is your main form of transport? (If public, are you willing to take online services when needed?)
- What is your weekly availability (include specific days & times)?
- Do you have a preference for which store you'd like to be in? (Cannington, Vic Park, Belmont)

Experience:

- Customer service: 1 year (Preferred)

Work Location: In person

📌 Escape Room Game Master (Belmont)
🏢 LOST REALITY Escape Room
📍 Belmont