Caring Hearts In-Home Help is a registered nurse-led in-home care provider delivering high quality, person-centred support to people living with disability, chronic health conditions, and mental health challenges. We are a small but growing team built on genuine care, clinical excellence, and a culture that values every person — clients and staff alike.

About the Role

We are looking for an experienced, compassionate Support Worker with a background in mental health to join our casual team in the Melton area. You will be supporting a client in their home with day shifts during business hours — no overnight shifts, no late evenings.

We have a warm and established support team already in place. One of our team members will be going on planned leave from late April, and we are looking for the right person to step in and provide continuity of care during that period — with the potential for ongoing casual shifts beyond that.

If you are someone who can hit the ground running, integrate well into an existing team, and build genuine rapport with a client who values consistency — we would love to hear from you.

What You Will Be Doing

- Personal care including showering, grooming, and dressing
- Assistance with daily living tasks and domestic duties
- Meal preparation and assistance
- Medication administration and prompting in accordance with a signed medication order
- Monitoring and documenting observations including skin integrity and general wellbeing
- Community access and transport to appointments
- Companionship and emotional support within appropriate professional boundaries
- Liaising with the care team and reporting any changes in client presentation

What We Are Looking For

- Certificate III in Individual Support or higher — essential
- Current Medication Administration Certificate — essential




- Demonstrated experience supporting clients with mental health conditions
- Understanding of trauma-informed care and professional boundaries
- Current NDIS Worker Screening Check or willingness to obtain
- Current First Aid and CPR certificate
- Valid Victorian driver's licence and reliable vehicle
- Ability to follow a care plan and document accurately
- Calm, patient, and professional manner — particularly under pressure
- Reliable and punctual — our clients depend on consistency

What We Offer

- Flexible casual shifts during day hours
- SCHADS Award rates with penalty rates applied for weekends
- Supportive, nurse-led team with strong clinical oversight
- Thorough onboarding and ongoing training
- A workplace that genuinely values its people and invests in their wellbeing
- Potential for ongoing casual shifts beyond the initial cover period
- Current Medication Administration Certificate — essential
- Demonstrated experience supporting clients with mental health conditions
- Understanding of trauma-informed care and professional boundaries
- Current NDIS Worker Screening Check or willingness to obtain
- Current First Aid and CPR certificate
- Valid Victorian driver's licence and reliable vehicle
- Ability to follow a care plan and document accurately
- Calm, patient, and qualified manner — particularly under pressure
- Reliable and punctual — our clients depend on consistency

Note: Must also be available every Saturday.

Job Type: Casual

Pay: $38.91 – $48.43 per hour

Benefits:

- Employee mentoring program
- Professional development assistance

Application Question(s):

- Are you available on Saturdays?

Licence/Certification:

- Medication Administration Certificate (Preferred)
- NDIS Worker Screening Check (Required)

Location:

- Melton VIC (Preferred)

Work Location: In person

📌 Casual Support Worker — Mental Health | Melton Area
🏢 Caring Hearts In-Home Help
📍 Melton