Are you an experienced hospitality leader looking for a long-term prospect with a growing waterfront café and restaurant?
We are looking for a confident, hands-on Senior Duty Manager / Assistant Manager to join our team.
This role is ideal for someone who enjoys leading a team, delivering exceptional customer service, and taking ownership of restaurant operations.
About the Role
- Initial employment will be on a casual basis.
- For the right candidate, the role will transition into a permanent part-time position.
- We are looking for someone seeking a long-term career, not a short-term job.
Essential Requirements
- Minimum 3 years’ experience as a Duty Manager, Assistant Manager, Restaurant Manager or Café Manager.
- Applications from candidates with only waiter/waitress experience will not be considered.
- Strong leadership and communication skills.
- Excellent customer service skills.
- Current NSW RSA.
- Australian residents only.
Applicants must be available to work:
- Fridays
- Saturday morning and lunch service
- Sundays
- One or two weekdays (to be agreed together based on business needs and your availability).
Key Responsibilities
- Lead and manage the restaurant during service.
- Support the Restaurant Manager with the day-to-day operation of the venue.
- Train, mentor and motivate the front-of-house team.
- Ensure excellent customer service and smooth floor operations.
- Maintain strong communication between the kitchen and front-of-house teams.
- Monitor staff performance and ensure H2O Café Restaurant’s service standards are consistently followed.
- Handle customer concerns professionally and efficiently.
What We Offer
- Competitive hourly rate based on experience.
- Opportunity to transition into a permanent part-time leadership role.
- Supportive management team.
- Beautiful waterfront working environment.
- Opportunity to grow with our business long-term.
We’re looking for someone who takes pride in leading a team, enjoys hospitality, and wants to grow with us long-term.