IT Support & Systems Administrator

Salary: $75,000 – $85,000 plus Superannuation

Company: One-Six-One Pty Ltd

Location: Prahran, VIC 3181

Job Type: Full-time, Permanent Position

About One-Six-One

One-Six-One is one of Melbourne's premier nightlife and entertainment venues, located in the heart of Prahran. As our business continues to grow, technology has become a critical component of our operations, supporting point-of-sale systems, payment platforms, venue security, customer management, business reporting, digital marketing, and day-to-day administration.

To support our continued growth and digital transformation initiatives, One-Six-One is establishing an internal Information Technology function to oversee and manage the venue's technology infrastructure, cybersecurity, business systems, and digital operations.

We are seeking a motivated and technically capable IT Support & Systems Administrator to lead and manage the venue's internal ICT operations and support the development of our growing technology environment.

This is a unique opportunity to establish and manage the internal IT function of a leading hospitality business while driving innovation, security, and operational efficiency.

Key Responsibilities

IT Infrastructure & Systems Administration

- Install, configure, maintain, and support computer systems, servers, and network infrastructure.
- Administer Microsoft Windows environments, Microsoft 365, Active Directory, DNS, DHCP, and cloud-based services.
- Manage user accounts, permissions, password administration, and onboarding/offboarding processes.
- Maintain IT asset registers and technology documentation.

Hospitality Technology Support

- Administer and support POS systems, EFTPOS terminals, printers, tablets, and mobile devices.
- Support booking systems, reservation systems, and business management applications.
- Maintain venue audiovisual systems and digital displays.




- Coordinate with third-party vendors and service providers regarding technology systems and upgrades.

Network Administration

- Monitor and maintain wired and wireless network infrastructure.
- Support routers, switches, VPN connectivity, internet services, and network security configurations.
- Troubleshoot hardware, software, and connectivity issues to minimise business downtime.

Cybersecurity & Compliance

- Implement cybersecurity best practices and endpoint protection measures.
- Manage antivirus solutions, patch management, and system updates.
- Assist in developing business continuity, backup, and disaster recovery procedures.
- Monitor and improve information security practices and user awareness.

Business Systems & Reporting

- Support the implementation and administration of business systems and backend technologies.
- Assist management with technology projects, digital transformation initiatives, and process automation.
- Develop and maintain technical procedures and documentation to improve operational efficiency.

User Support

- Provide Level 1 and Level 2 ICT support to management and staff.
- Respond to and resolve technical incidents and service requests.
- Deliver onsite support and training to end users on business systems and applications.

Skills & Experience

Essential

- Minimum one year of relevant experience in ICT support, systems administration, service desk, or desktop support environments.
- Experience supporting Microsoft Windows, Microsoft 365, Active Directory, networking, and business applications.




- Experience troubleshooting hardware, software, networking, and connectivity issues.
- Knowledge of TCP/IP, DNS, DHCP, VPNs, VLANs, and wireless networking.
- Strong understanding of IT service management principles and technical documentation.
- Excellent communication and problem-solving skills.
- Ability to work independently and manage multiple priorities in a fast-paced business environment.

Desirable

- Experience supporting POS and EFTPOS systems.
- Experience in hospitality, entertainment, or customer-facing environments.
- Exposure to cybersecurity principles and cloud technologies.

Qualifications

- Diploma, Advanced Diploma, Bachelor's degree, or higher qualification in:
- Information Technology
- Cyber Security
- Networking
- Information Systems
- Computer Science
- Related ICT discipline.

Professional certifications such as Microsoft, Cisco, Azure, or ITIL will be highly regarded.

What We Offer

- Competitive salary package of $75,000 – $85,000 plus superannuation.
- Opportunity to establish and manage an internal IT function within a growing business.
- Exposure to diverse technologies across hospitality operations, business systems, networking, and cybersecurity.
- Professional development and certification support.
- Long-term career progression and opportunities to contribute to business technology strategy.

If you are passionate about technology and enjoy solving business challenges through cutting-edge IT solutions, we would love to hear from you.

Please submit your:

- Resume/CV
- Relevant qualifications and certifications
- Cover letter outlining your experience and suitability for the role.

Applications will be treated confidentially. Only shortlisted candidates will be contacted.

Pay: $75,000.00 – $85,000.00 per year

Work Location: Hybrid remote in Prahran VIC 3181

📌 IT Support & Systems Administrator (Prahran)
🏢 One-six-one
📍 Prahran