KBA Insurance Repairs is one of Australia’s leading builders specialising in insurance repairs. Trusted by major insurers, we manage the full claim lifecycle — delivering high-quality, cost-effective outcomes with a robust focus on customer experience.
We’re known for getting things done — fast, efficiently, and to a high standard.
The Opportunity
We’re looking for a high-performing experienced Repair Coordinator who thrives in a fast-paced environment and takes ownership of outcomes. This role has come about due to an internal promotion.
This is not an entry-level coordination role — this is for someone who can manage volume, make decisions, and drive claims through to completion without hand-holding.
If you take pride in delivering results, staying organised under pressure, and consistently hitting targets — you’ll do well here.
What You’ll Do
- Coordinate and allocate repairs across our trade network
- Manage a high volume of claims end-to-end
- Drive jobs to completion within time, cost, and quality expectations
- Track and manage progress using systems (including Prime)
- Communicate clearly with customers, trades, and insurers
- Resolve issues quickly and keep jobs moving
About You
- Proven experience in insurance building, high-volume environment
- Able to manage competing priorities without dropping the ball
- Strong decision-making and problem-solving ability
- Confident communicator who can manage stakeholders at all levels
- Highly organised with strong attention to detail
- Comfortable working to KPIs and performance expectations
- Experience with Prime essential
Why Join KBA?
- Work with a high-performing team that values results
- Clear opportunity to progress and grow within the business
- Structured systems that support high output and efficiency
- Strong leadership and support when you need it
- Employee Assistance Program (EAP) for you and your family
Hours
Monday – Friday | 8:30am – 5:00pm
(Additional hours during peak periods)
Ready to Apply?
If you’re looking to step into a role where you can make an impact, grow your career, and be part of a team that genuinely supports each other — we’d love to hear from you.
Apply now with your resume and a short cover letter telling us why you’re the right fit.
📌 Repair Coordinator (Newcastle)
🏢 Kingston Building Australia
📍 Newcastle
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.