Job Overview

Europcar is seeking a Sales & Customer Service Officer for its Canberra Airport & City team. The role focuses on customer engagement, vehicle rentals, and sales of additional products and services.

Responsibilities

- Greet and assist customers in renting vehicles based on their preferences and needs.
- Process rental agreements accurately and efficiently.
- Promote and upsell additional products and services.
- Address customer inquiries and concerns promptly and professionally with a service‑first approach.
- Achieve or exceed individual and team sales targets.
- Inspect vehicles before and after rental periods, noting any damages.
- Maintain knowledge of current promotions, services, and products to assist with sales efforts.
- Build strong customer relationships to encourage repeat business and referrals.
- Detail and clean vehicles to business quality standards.
- Refuel and transport vehicles.

Qualifications

- Previous experience in sales, customer service or retail.
- Car rental experience is highly desirable.
- Excellent communication and interpersonal skills, with a customer‑first mindset.
- Confident using computer systems and technology.
- Ability to work efficiently in a rapid‑paced, high‑pressure environment.
- Flexibility to work on a rotating shift roster – 7‑day shift work including weekends and public holidays.
- Valid Australian driver’s licence with a clean driving record.
- Full working rights in Australia (current and ongoing).
- A positive, proactive and team‑oriented attitude.

Benefits

- Competitive hourly rate + shift loadings + uncapped incentives.
- Performance‑based incentive programme.
- Mandatory parental leave (six weeks employer‑paid).




- Mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mand mandatory mandatory mandatory mand mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand

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📌 Rental Sales Agent (Canberra)
🏢 Europcar España
📍 Canberra