Recruitment pool open for a period of 12 months, closing on midday Friday, 7 August 2026. The pool is used to fill vacancies based in Pinnacles Desert Discovery Centre.

Role Summary

We are seeking to establish a pool of suitable candidates in the role of Visitor Centre Assistant. Reporting to and under the direction of the Manager – Pinnacles Desert Discovery, Visitor Centre Assistants will:

- Disseminate information and provide direction and interpretation to the visiting public relating to Pinnacles Desert Discovery.
- Assist and support the daily operations of the Pinnacles Desert Discovery.

Role Levels

At Level 2.1 the employee is competent and undertakes under limited supervision the role of a host, guide and revenue collection.

At Level 2.2 the employee is competent and undertakes the role of a host, guide, revenue collection or supervised marketing/retail assistant.

At Level 2.3 the employee is competent to undertake the role of a Level 2.2 and in addition is competent and undertakes the role of marketing and/or retail duties.

In this role, you will demonstrate Personal Leadership to help drive positive change.

Selection Criteria

- Experience (AWU L2.3 and 2.2) or interest (AWU L2.1)



in working in a customer service environment and ability to participate in activities related to promoting a natural land based tourism experience.
- Experience in information dissemination, money handling, EFTPOS and retail sales.
- Knowledge of the natural environment and familiarity with the Pinnacles (Desirable).

Eligibility

It is essential to have Australian citizenship, New Zealand citizenship, Australian permanent residency status or a valid working visa to be appointed to this role.

Prior to commencement, the successful applicant will need to possess or obtain a current (issue date not older than 6 months) National Police Check and a current Western Australian "C" class drivers licence.

Substantive Equality Statement

DBCA is an Equal Prospect Employer and encourages Indigenous Australians, young people, people with disabilities, people from culturally diverse backgrounds and women to apply for positions within our agency. People with disability will be provided with reasonable adjustments in our recruitment processes and in the workplace.

The Department also promotes flexible working arrangements.

Appointments may be made from this process within a 12‑month period to casual positions.

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📌 Visitor Centre Assistant Pool (Bunbury)
🏢 Department of Biodiversity Conservation And Attractions
📍 Bunbury