About the Role

As an AOD Residential Case Manager, this is your chance to deliver flexible, participant‑centred, recovery‑focused case management within a residential AOD treatment program. You will build therapeutic relationships, complete holistic assessments, deliver evidence‑based interventions, manage risk, and support participants through treatment, transition and aftercare planning.

Reporting to the AOD Residential Team Leader, this is a Permanent Full‑Time position based on‑site in Bendigo, VIC, and part of an on‑call roster to respond to risk matters outside normal business hours.

Job Details

Number of positions available: 1

Conditions: Compensation is in accordance with the Social, Community, Home Care and Disability Services Industry Award (SCHADS) – Level 5.

How You Will Make an Impact

- Build therapeutic relationships that promote autonomy, hope and self‑efficacy using strengths‑based, recovery‑oriented practice.
- Complete holistic assessments to identify participant needs, strengths, risks and treatment goals.
- Develop and deliver care plans including treatment matching, outcome monitoring, aftercare and exit planning.
- Provide evidence‑based interventions such as Motivational Interviewing, relapse prevention and brief interventions.
- Manage risk and safety through assessment, safety planning, incident response and escalation.
- Coordinate care with internal and external services to support continuity of care and improved recovery outcomes.
- Facilitate group programs by delivering one to two groups per fortnight and providing backfill when required.
- Support transition and aftercare through planned/unplanned exit plans, referrals and assertive community linkages.

What You Will Bring

- AOD Skill Set (CHCSS00093), including CHCAOD001, CHCAOD004, CHCAOD006, CHCAOD009.
- Relevant qualifications such as Diploma or Degree in Social Work, Psychology, Counselling or related fields (preferred).
- Experience working with people experiencing complex needs, including AOD use,



mental health challenges, trauma, homelessness, and dual‑diagnosis presentations.
- Demonstrated ability to apply trauma‑informed, strengths‑based, recovery‑oriented, and harm reduction approaches to support positive client outcomes.
- Strong case management, assessment, advocacy, risk management and problem‑solving skills, with the ability to work collaboratively across housing, health and community service sectors.
- A Victorian Employee Working with Children Check.
- A current Victorian Driver’s Licence.

What We Offer

- Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
- Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.
- Access to EAP and health & wellness initiatives including Fitness Passport.
- Aboriginal and Torres Strait Islander supports such as Burra Burra Network, Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days).
- Ongoing training and development opportunities that enhance on‑the‑job skills and proficiency.
- Rewarding and fulfilling purpose‑driven careers that have positive and sustainable social impacts.

Equal Opportunity

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions.

We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

Child Safety

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child‑facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

Core Values

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

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📌 AOD Residential Case Manager (Bendigo)
🏢 The Salvation Army Australia
📍 Bendigo