Service Management & Knowledge Lead (Australia)

Service Management & Knowledge Lead (Australia)

01 Aug
|
Aged Care Quality and Safety Commission
|
Australia

01 Aug

Aged Care Quality and Safety Commission

Australia

Aged Care Quality and Safety Commission in Perth, WA seeks an APS6 Request Manager to lead the Service Management Office. You’ll design end-to-end request fulfilment, governance, and knowledge management, aligning policies and workflows with ITIL practices to improve efficiency and service satisfaction.

Collaborating with Digital teams and stakeholders, you will drive standardisation of requests, maintain the Digital Service Catalogue, and monitor KPIs to support continuous improvement and

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📌 Service Management & Knowledge Lead (Australia)
🏢 Aged Care Quality and Safety Commission
📍 Australia

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