Salesforce UX Lead
We are seeking an experienced Salesforce UX Lead to support the design and delivery of accessible, user-centred digital experiences within a complex Federal Government workplace.
This role will lead UX activities across Salesforce-supported platforms, working closely with product owners, business analysts, developers and architects to translate user needs into practical and scalable design solutions.

The opportunity

- Initial 12-month contract with a further 12-month extension option
- Open market hourly rates
- Richmond or Geelong location
- Hybrid working arrangements, with a minimum of three days per week in the office
- Federal Government program
- Australian citizenship is mandatory
- Candidates must be able to obtain a Baseline security clearance

Key responsibilities

- Lead user research, co-design, prototyping and usability testing across Salesforce-supported initiatives.
- Translate user insights and requirements into prototypes, user stories, workflows and supporting design artefacts.
- Provide expert advice on interface patterns, interaction design and user workflows within Salesforce environments.
- Facilitate co-design workshops and usability testing with a broad range of users and stakeholders.
- Ensure solutions meet accessibility, inclusive design and established design system standards.




- Work collaboratively with multidisciplinary delivery teams throughout the design and delivery lifecycle.
- Coach teams and support the ongoing uplift of UX and user-centred design capability.
- Maintain clear documentation of design decisions, patterns and processes.

About you
You will bring:

- Strong experience leading user-centred design within complex digital environments.
- Hands-on experience across research, co-design, prototyping and usability testing.
- Demonstrated experience designing for Salesforce-supported platforms.
- Knowledge of Salesforce platform constraints, interaction patterns and Experience Cloud considerations.
- The ability to communicate complex design concepts and influence senior stakeholders.
- Experience working within Agile or iterative delivery environments.
- Strong knowledge of accessibility and inclusive design standards.

Experience with Salesforce Experience Cloud, Vlocity components, enterprise design systems or CRM-based UX patterns will be highly regarded.

Australian citizenship is mandatory due to the Federal Government nature of this engagement.
For more information please reach out to Jarrodd – ***************@Talentinternational.com

📌 Salesforce UX Lead (Melbourne)
🏢 Talent International
📍 Melbourne