Job Info

Location: WINDSOR, NSW

Salary: Hourly Rate

Job Type: Contract position | Casual position

Job Description

Medical Receptionist — Casual | Windsor NSW Location: Windsor NSW 2756 | Type: Casual | Pay: $30–$35 per hour About

Us Join a friendly private general practice committed to excellent patient care and efficient clinic operations. Our team values clear communication, compassion, and a collaborative approach to delivering healthcare services to the Windsor community.

We offer flexible hours, convenient parking, and a supportive setting where professional growth is encouraged. Role Overview We are seeking a professional Medical Receptionist with 1–2 years’ experience to support day-to-day front-of-house functions.

This casual position suits someone adaptable, punctual, and experienced in managing high-volume patient flow while maintaining a calm, welcoming presence. You will be the first point of contact for patients and an essential part of our administrative and clinical support systems. Key Responsibilities

Greet patients and visitors with a warm, qualified manner. Manage appointment bookings, cancellations, and reminders using practice management software. Answer multi-line phone system, triage calls, and direct inquiries to the appropriate staff member.

Process patient registrations, update medical records, and maintain accurate demographics. Handle billing, payments, Medicare bulk-billing and private accounts in accordance with clinic policies. Coordinate patient flow to minimise waiting times and support clinicians to stay on schedule.





Liaise with allied health providers, pharmacies, and external services when required. Maintain a tidy, welcoming reception area and uphold confidentiality and privacy standards. Skills & Experience

1–2 years’ experience in medical reception or a similar healthcare administrative role. Familiarity with Australian healthcare systems, Medicare processes, and private billing preferred. Proficient with Medical Director and Pracsoft software, electronic medical records, and standard office applications.

Excellent verbal and written communication skills with strong customer service focus. Organised, reliable, and able to prioritise tasks under pressure. High level of discretion and commitment to patient confidentiality.

Experience with Accreditation processes What We Offer

Competitive hourly rate of $30–$38, reflecting experience and skills. Flexible hours to suit casual employment and work-life balance. On-the-job training and ongoing development opportunities to expand clinical administration skills.

Convenient parking provided for staff and a supportive small-team environment. Why Join Us

This is an ideal opportunity for a motivated medical receptionist seeking casual work in a trusted local practice. You will play a vital role in patient experience and clinic efficiency while benefiting from a welcoming team, practical training, and a schedule that respects your availability. We encourage applicants who are enthusiastic about healthcare administration and who take pride in delivering exceptional front-of-house service to apply Apply

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