Job description
Agency Department of Tourism and Hospitality Work unit Office Services
Job title Business Services Manager Designation Administrative Officer 7
Job type Full time Duration Ongoing
Salary $117,356 - $126,251 Location Darwin
Position number 34124 RTF 351892 Closing 20/07/2026
Contact officer Muhammad Waqas, A/Chief Financial Officer at [email protected]
About the agency https://dth.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=351892
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment
process or job, please discuss this with the contact officer. For more information about applying for this position and the
merit process, go to the OCPE website.

Primary objective
Lead and coordinate the strategic and operational delivery of corporate services, including facilities and property
management, fleet management, building security, travel advice and compliance audits, and corporate invoice processing, to
ensure effective, compliant and client-focused outcomes across the agency.

Key duties and responsibilities
1. Provide effective leadership and resource management of the Office Services unit, contributing to the achievement of

business outcomes for the Corporate Services division.
2. Deliver a high standard of timely, client-focused services to manage the department’s fleet, IT assets, building security,

property and facilities management,



travel advice and compliance activities, and oversee related services under a holistic
service delivery model.

3. Develop and maintain strong and effective working relationships with key internal and external stakeholders.
4. Provide expert advice on the whole of government travel policy framework, maintain agency travel compliance through

regular reviews, and deliver TRIPS training.
5. Undertake research and analysis and provide clear, concise advice both verbally and in writing.
6. Manage competing priorities in a busy environment, maintaining confidentiality, exercising discretion, and engaging

effectively with people from diverse cultural backgrounds.

Selection criteria
Essential
1. Well-developed knowledge of facilities management, including the assessment and processing of maintenance requests

and broader office services functions.
2. Comprehensive knowledge of business management systems and processes, including human resource administration,

finance, information and records management, procurement, and reporting tools.
3. Working knowledge of NTG financial management frameworks, including reporting, delegations, and accountabilities.
4. Highly developed interpersonal, negotiation and liaison skills, with the ability to engage with stakeholders at all levels

and influence outcomes.
5. Proven ability to work independently and as part of a team to achieve outcomes.
6. Sound understanding of client and stakeholder needs, including cultural, economic and political sensitivities.
7. Demonstrated ability to manage effectively in a busy work environment with competing and conflicting demands.

Desirable
1. Current NT Drivers licence.
2. Working knowledge of the legislation, bylaws and policy that govern travel related conditions of entitlements with the

NT Government.

📌 Business Services Manager (Darwin)
🏢 Department of Tourism and Hospitality
📍 Darwin