Primary Details

- Time Type: Full time
- Worker Type: Employee
- Location: Sydney (preferred), open to other locations
- Type: Fixed Term Contract role (12 months)
- Hybrid working, happy to talk flexible working

The opportunity

We have an exciting opportunity for a Portfolio Specialist, Consumer to join our team and play a key role in shaping the performance and long-term success of our Householder Consumer portfolio. Working closely with portfolio leaders, and key stakeholder s, you'll use your industry knowledge, commercial insight and analytical capability to monitor portfolio performance, identify opportunities for profitable growth and support the delivery of strategic portfolio initiatives.

About QBE

At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.

We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and cutting-edge risk partner.

What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.

Your new role

As a Portfolio Specialist, you will support the development and execution of portfolio strategies while helping ensure strong financial performance, excellent customer outcomes, and support business planning processes including budgets and forecasts.

Responsibilities include:

- Support the development and execution of Consumer portfolio strategies that drive sustainable growth and profitability.
- Monitor portfolio performance, identify trends and opportunities, and recommend actions to improve performance.




- Build strong relationships with stakeholders to deliver exceptional customer and business outcomes.
- Monitor the competitive landscape to support development and execution of tactical and strategic action plan
- Leverage customer insights from across the business to identify key gaps and opportunities to enhance performance.
- Deliver communication for development and changes in pricing to internal and external stakeholders
- Ensure compliance with underwriting frameworks, regulatory requirements and governance standards.

About You

You are an insurance professional with strong portfolio or analytical experience and a passion for driving performance improvement. You thrive on analysing results, influencing stakeholders and translating insights into meaningful action.

You will have:

- Experience in portfolio management, analysis or a similar insurance discipline, with strong technical expertise.
- Proven ability to analyse portfolio performance and translate insights into meaningful business outcomes.
- Demonstrated track record of delivering against underwriting and portfolio performance objectives.
- Strong stakeholder management skills with the ability to build trusted relationships and influence outcomes.
- Commercially minded with a sound understanding of risk management, profitability and portfolio management.
- A collaborative and proactive approach, with a passion for continuous improvement and delivering customer-focused solutions.

Benefits





We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

- ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
- Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
- 18 weeks’ gender-equal flexible leave for all new parents, including paid super

Awards & Recognition

- 2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our program
- 2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards
- Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates

Skills

- Analytical Thinking
- Critical Thinking
- Financial Products
- Insurance Underwriting
- Intentional collaboration
- Managing performance
- Negotiation
- Operations Management
- Portfolio Management
- Presenting with Impact
- Process Improvements
- Risk Management
- Stakeholder Management
- Succession Planning
- Waterfall Model

Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

QBE recognises the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at .

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

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📌 Portfolio Specialist, Consumer (Australia)
🏢 Qbe Insurance
📍 Australia