Position title: Passenger Service Representative

About Us

Join T'way Air Sydney and become part of a dynamic international airline delivering exceptional passenger experiences between Australia and Korea.

Work Location

Sydney Kingsford Smith International Airport (SYD)

Key Responsibilities:

- Flight documentation and operational reporting

- Aircraft turnaround coordination

- Communication with ground handling service providers

- Coordination with Sydney Airport and government authorities

- Respond to passenger complaints and provide professional resolution.

- Maintain daily flight statistics and monthly reporting.

- Perform administrative and support duties as directed by the supervisor.

Qualifications:

- Excellent communication and interpersonal skills

- Customer-focused attitude

- Ability to work under pressure in a quick-paced airport environment

- Ability to work weekends, public holidays and rotating shifts

- Strong attention to detail

- Language ability is highly regarded

Employee Benefits

- Full time job

- Superannuation

- Annual Leave

- Staff travel benefits (subject to company policy)

- Ongoing training and career development

Sponsorship availability

Not available for this position.

📌 [T'WAY AIR] Passenger Service Agent (Korean Speaking) (Mascot)
🏢 KOTRA Australia
📍 Mascot