Troocoo
Troocoo Government are currently supporting a critical Queensland State Government client in the recruitment of a Program Support Officer! This is an initial 12-month labour hire contract with potential to extend, based in Buderim, QLD. The position sits on the AO3 banding and will pay $51.13 to $56.72 per hour + super (dependent on experience).

About the Role
As the AO3 Program Support Officer you'll provide high-level administrative and operational support to a busy team, playing a key role in ensuring business operations run smoothly while contributing to governance, reporting and continuous improvement initiatives.

Key responsibilities include:

- Managing a shared high-volume inbox, triaging correspondence and ensuring enquiries are actioned efficiently.
- Providing responsive administrative and operational support to a multidisciplinary team.
- Maintaining databases, reporting tools, business systems and SharePoint sites.
- Supporting governance and compliance activities through accurate record keeping and documentation.
- Preparing reports, dashboards and briefing material for senior stakeholders.
- Coordinating stakeholder information and administrative support for community engagement activities.




- Building positive relationships across the business and acting as a trusted point of contact.
- Identifying opportunities to improve processes and contribute to business improvement initiatives.

About You
To be considered a competitive applicant for the AO3 Program Support Officer position, you will demonstrate:

- Previous experience in an administration, program support or business support role (mandatory).
- Experience managing high-volume inboxes and competing priorities.
- Excellent organisational skills with strong attention to detail.
- A proactive, solutions-focused approach and the ability to work independently.
- Robust written and verbal communication skills with a customer-focused mindset.
- Experience maintaining records, databases and governance documentation.
- Proficiency across the Microsoft Office Suite, including Teams and SharePoint.
- Previous Queensland Government or public sector experience would be highly regarded.

If this sounds like the perfect role for you, please apply now!

Note: Applications will close Monday 10 August however may also be utilised for future similar vacancies.

📌 Program Support Officer (Buderim)
🏢 Troocoo
📍 Buderim