The primary role as Office Administrator is to be part of the day-to-day operations of the office. You will be expected to provide administration services for staff and customers in a qualified and effective manner in accordance with management’s standards and company policies. This position is full time 8:30am -5:00pm Monday - Friday.

- Answer calls and emails and action accordingly

- Delivery Inquiries

- Sales Inquiries

- Account payments

- Maintaining and updating Drivers calendars and customer orders

- Coordinating Delivery Driver Daily Calendars

- Input customer orders into RMA Route Software

- Contacting delivery order customers

- Invoicing of goods to customers

- Serving of Customers in Store

- New Customer Onboarding

- Set up new customers in RMA Route software





- Set up Credit Card payment schedules and processing

- Pick and pack postal orders

- Existing Customers

- Maintenance of records

- Updating credit card details and email addresses

- Updating Purchase Orders

- Overdue Account Calls

- Daily processing and updating of sales notes from drivers runs

- Equipment Inventory processing

- Uploading of new equipment

- Completion of equipment movement in RMA route software

- EOM Processing and reporting

- Filing of paperwork

- Any other tasks and projects as directed by management

- Observe and practice OH&S; and Quality policy, guidelines and procedures.

📌 Office Administrator (Morwell)
🏢 Cool Group of Companies (AUS
📍 Morwell