If you enjoy high quality furniture design, genuine customer service, and inspiring leadership that builds a proactive and positive team culture to achieve sales targets, then we would love to hear from you.

We are looking for an enthusiastic and driven person with a strong sales capability and a warm and friendly disposition. Key to your success will be a genuine ability to engage with a diverse range of people, as dedicated leadership and lasting client relationships are the cornerstones of this role.

The position is available 5 days per week in our Cremorne, Sydney showroom and is suited to a agile candidate with solid retail management experience . You will have the opportunity to directly influence the success of The Modern and build your own team culture within the showroom through your fun & energetic approach to leadership. Please note this is a Tuesday - Saturday position.

About us:

For 16 years we have been passionate about helping Australian families create warm and welcoming homes, alive with character. Our collection is inspired by the timeless principles of Mid Century Modern design and our success is due to our in-store experience supported by our talented team offering exceptional customer service.

What we offer:

- A supportive and collaborative culture of learning, growth and personal success

- A competitive salary

- A quarterly bonus based on performance

- A generous staff discount

- A fun and dynamic working environment

- Access to our Employee Assistance Program

As Showroom Manager you will:

- Lead by example to deliver exceptional customer service that reflects our brand values.

- Deliver a seamless end-to-end customer experience from welcoming in store to dedicated follow up, through to fulfilment. This will result in positive reviews,



repeat business and lasting customer relationships.

- Collaborate with the Retail Operations Manager on team recruitment, training and coaching.

- Foster a supportive and motivating team culture that is built on accountability, trust and respect.

- Manage rosters efficiently and approve timesheets with accuracy and accountability.

- Track and analyse sales data to maintain an awareness of sales goals and objectives.

- Ensure compliance with operational procedures and WHS considerations.

- Manage inventory accuracy and take part in annual stock takes.

- Work with the customer care and warehouse teams on logisitcs, resolution and customer satisfaction.

- Maintain in store VM that aligns wth our brand guidelines

- Collaborate with the marketing team and Retail Operations Manager in marketing opportunities.

You will demonstrate:

- At least 3 years retail management experience

- A proven track record for achieving sales targets

- Warmth, personality, maturity and exceptional interpersonal skills

- A positive, results driven attitude and a desire for success

- Receptivity to new ideas and continual learning

- Multi-tasking abilities and customer-first behaviours

- Computer proficiency

- Dedicated follow-through and tenacity

- Organisation and a detail orientated approach

- Initiative, personal responsibility and motivation

- The ability to work in a calm and focused manner

- A love of design and a flair for interiors and styling

If this is you, we’d love to hear from you. Please email your resume and cover letter including responses to the following questions:

- What strategies do you use to build a positive team culture and motivate the team to hit store performance goals?

- What techniques do you use to deliver excellent customer service?

- What has been your greatest achievement in your career?

📌 Showroom Manager (Cremorne)
🏢 The Modern Furniture Store
📍 Cremorne