Shift Supervisor (2IC) Casual Position – Choofas Smokehouse & Seafood
Core Responsibilities
Operational Leadership: Supervise shifts, coordinate floor and kitchen flow, cash and till management, open and close the venue.
Staff Management: Train recent hires, guide team members, and help build staff rosters.
Quality & Safety Control: Enforce food safety, hygiene, and workplace health and safety rules.
Inventory & Ordering: Track stock levels, receive deliveries, and manage supplier items.
Problem Solving: Handle guest complaints or fix equipment and service issues on the fly
Key Requirements & Experience:
This is a casual position up to 30 hours a week including two days off for the right candidate.
· 2 to 3 years working in a busy restaurant or food service setting.
· Provide excellent customer service to our customers.
· Ensure our customers have the best possible dining experience.
· Managing host desk including reservation management, greeting, seating and serving customers.
· Extensive Front of House experience including table service.
· The ability to lead a team
· Bar and POS experience is also essential
· The ability to learn a large menu in a short amount of time
· Excellent presentation and communication skills
· Ability to stay calm under pressure, direct a team, and communicate clearly.
Compliance Knowledge: Understanding of local food safety laws, hygiene standards, and point-of-sale (POS) systems