Job Summary:
The Front of House Team Member is responsible for providing excellent customer service, creating a welcoming environment, and ensuring the smooth day-to-day operation of the front service area. They are the first point of contact for customers and play a key role in delivering a positive dining or hospitality experience.

Key Responsibilities:
Welcome and assist customers in a friendly and qualified manner.
Take customer orders accurately and process payments.
Serve food and beverages promptly and efficiently.
Maintain cleanliness and presentation of the dining area, front counter, and service stations.
Handle customer enquiries, complaints, and requests professionally.
Ensure tables are clean, set up, and ready for guests.
Work closely with kitchen and bar staff to ensure timely service.
Follow food safety, hygiene, and health & safety procedures.
Restock supplies and assist with opening and closing duties.




Promote menu items and upsell where appropriate.

Skills and Qualifications:
Excellent communication and interpersonal skills.
Strong customer service focus.
Ability to work in a fast-paced setting.
Team player with a positive attitude.
Good organisational and time management skills.
Flexible to work evenings, weekends, and holidays.
Previous hospitality or customer service experience is desirable but not always essential.

Key Attributes:
Friendly and approachable.
Reliable and punctual.
Well-presented and professional.
Able to remain calm under pressure.
Willingness to learn and adapt.

Job Types: Part time, Casual

Pay: $27.50 – $38.75 per hour

Benefits:
Employee discount

Work Authorisation:
Australia (Preferred)

Work Location: In person

📌 Front Of House Semaphore
🏢 Hola Amigos
📍 Semaphore