Job Description

We have an exciting, newly created chance to join our Group People & Capability team as an Organisational Development Manager reporting to the Head of Group P&C.; This hands‑on role will lead leadership & capability development both at a group level, and across our retail brands.
Own the management of talent, competency frameworks, and succession planning tools, ensuring they are current, strategically aligned, and effectively embedded across the organisation.
Lead group‑wide programs, including engagement and diversity and inclusion initiatives.
Oversee the maintenance and continuous improvement of people‑related training materials, including compliance, capability development, and onboarding programs.
Coordinate and guide the design, development, and delivery of brand and group leadership programs, partnering with GM P&C;, internal stakeholders, and external vendors to ensure strategic alignment and impact.
Be the subject‑matter expert (SME) on capability assessments, using insights to inform targeted leadership and talent development initiatives.
Oversee the coordination of scheduling, logistics, and communications with training teams and vendors to deliver learning programs efficiently and seamlessly across the organisation.
Support facilitators, managers,



and participants during program delivery, maintaining high‑quality learning experiences and alignment with program objectives.
Monitor, analyse, and report on program participation, outcomes, and tool usage, driving continuous improvement and strategic decision‑making.

Qualifications
At least 5 years’ demonstrated experience in organisational development, instructional design or learning & development, ideally from a similar large retail or other fast‑paced business.
Strong program and project management skills, with the ability to effectively manage competing priorities in a high‑volume and quick‑paced environment.
Proactive and engaging, with the ability to deliver impactful resources, content and programs.
Effective stakeholder management skills, with the ability to engage both internal stakeholders and external suppliers.
Tertiary qualification in Organisational Development or Human Resources.

JB Hi-Fi Group is an equal chance employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply!
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📌 Organisational Development Manager Melbourne (Australia)
🏢 JB Hi-Fi
📍 Australia