Network Engineer (Dispatch Role) on demand ticket based support

Location: Melbourne, Australia

Type: Dispatch / Onsite Support

We are urgently looking for a Network Engineer for onsite dispatch support in Jakarta, Indonesia.

Job Description
Install, configure, and maintain network equipment such as switches, routers, firewalls, and access points
Perform onsite rack installation, cabling, and hardware replacement activities
Execute configuration tasks using console access and remote management tools
Troubleshoot network issues and perform root cause analysis (Layer 1–3 issues)
Coordinate with remote engineering teams (e.g., Systal engineers) during deployment and fault resolution
Conduct hardware health checks and preventive maintenance activities
Ensure compliance with site access, safety, and operational procedures
Support migration, upgrade, and expansion projects for network infrastructure
Document all activities,



configurations, and changes accurately in service management tools

Qualifications
Robust understanding of networking fundamentals (TCP/IP, VLANs, routing, switching)

Tools and Safety Equipment for Network Engineer
Laptop
Communication software for interaction with Systal engineers
Complete set of screwdrivers (to open the rack from the right side, check cable clearance, and remove the power supply using a screwdriver)
Lift / Cherry picker (required as the switch is mounted ~25–30 feet above ground; customer confirmed this needs to be brought by the engineer)

Documents required to be shared with the customer
ABN number (document)
Workers Compensation or Accident Insurance policy (document)
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📌 Network Engineer Melbourne
🏢 Tech Zone
📍 Melbourne