TAL is seeking a Customer Experience Manager to shape how customers experience TAL by simplifying interactions, modernising propositions and removing friction across key journeys. This hands-on role spans channels and initiatives to drive tangible improvements that help customers understand and value their cover.
You will lead redesigns, modernise propositions, and partner across functions to deliver seamless, customer-first outcomes while navigating regulatory requirements.
J-18808-Ljbffr
📌 Customer Experience Architect Melbourne (Australia)
🏢 Doist
📍 Australia
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