Role Overview

We are looking for a friendly and customer-focused Casual Front of House team member to be the face of Navia. This role involves welcoming guests, managing bookings, upholding Navia cleanliness standards and ensuring a seamless guest experience from arrival to departure. Ideal candidates will have a warm presence, solid organisational skills, and a passion for wellness.

Key Responsibilities
Guest Experience: Greet and assist guests, providing information about our services and facilities.
Bookings & Payments: Manage reservations, process payments, and handle inquiries via phone, email, and in person.
Maintaining Ambience: Ensure the reception, bathhouse and lounge areas are always clean, organised, and inviting.
Retail Support: Assist with the sale of wellness products in our retail section.
Team Collaboration: Work closely with therapists,



the supervisor, and the manager to ensure smooth daily operations.

Qualifications & Skills
Experience in customer service, hospitality, or a wellness-related field (preferred but not essential).
Strong communication skills and a welcoming demeanour.
Ability to multitask and remain calm in a fast-paced setting.
Comfortable using booking/payment systems (training provided).
Availability to work flexible hours, including weekends and evenings.

What We Offer
A supportive and inspiring work workplace.
Casual flexibility with shifts suited to your availability.
The opportunity to be part of a wellness-driven business.

📌 Bathhouse Attendant Lismore Heights (Australia)
🏢 Navia HQ
📍 Australia