We are looking for a Full time console operator to join our team in our family run service station located in countryside Town House Cohuna. As the major point of contact with our customers, you would need to have outstanding customer service skills. This role is also responsible for the safety and security of the driveway and pump area so you would need excellent observation skills. Our Purpose is to provide high quality automotive services. Driver’s license essential.
Your duties would be;
Customer Service
• Promote and maintain a positive organizational image and good community relations with our customer
• Answer telephone in a polite and timely manner don’t share fuel information.
• Provide quality customer service
• Report to the Manager in a timely manner on issues likely to influence desired outcomes and good customer relations
• Maintain a neat and tidy appearance
Shop
• Open and close the service station according to established procedures
• Handle cash accurately
• Ensure only a minimum of cash is kept on hand and remainder placed in protected
• Monitor driveway and shop to ensure that all purchases of fuel or other items are paid for. Where possible record car registration numbers and make of car for vehicles where fuel has not been paid for
• Operate banking terminal and console according to established procedures
• Complete end of shift procedures (balance, cash up, report equipment faults or other problems)
• Order specific stock items
• Maintain cleanliness of shop area
Fuel
• Take Dips on all fuel tanks and record results
• Fill gas bottles
• Liaise with tanker drivers when fuel is delivered
Teamwork
• Assist others and cooperate with your co-workers
• Carry out other tasks as required by the team to ensure the team’s effectiveness and efficiency
Workplace Health and Safety
• Ensure all work is carried out in accordance with the obligations detailed in the Workplace Health and Safety Act and Regulations Hours
• Full time position.