JD Sports, a leading global sports fashion retailer, is seeking a Department Supervisor to support store management, lead the department, maintain merchandising standards, drive sales and deliver an outstanding customer experience.

THE ROLE

As a Department Supervisor you will support the store management team by leading your department to provide exceptional customer service to every JD customer, maintain merchandising and visual standards, and achieve sales results.
Model exceptional customer service, every customer, every time
Support and guide the team to deliver exceptional service in a "service over task" setting
Actively gain, maintain and share product and brand knowledge for your department
Support the management team to improve financial performance within your department
Work with the back‐of‐house team to ensure product availability
Uphold company standards and deliver store visual excellence

WHAT WE'RE LOOKING FOR
2–3 years of experience in retail or a similar industry
Passion for delivering an amazing service experience for customers
Positive attitude and ability to create a inspiring environment for your team




Excellent time‐management skills to execute daily priorities in a timely manner
Strong interpersonal and communication skills; thrives in social situations through engagement with customers and team members

WHAT'S IN IT FOR YOU?
Work in a dynamic business and engage with the best product and biggest sports fashion brands
Training and development prospects to kick‐start, evolve and shape your career
Opportunity to progress across all areas of the business, including Retail, Support Office and Distribution Centre roles
Access to an attractive staff discount (also for friends and family)
Access to the Employee Assistance Program and Mental Health champions
One‐month paid parental leave for full‐time employees

JD values diversity and inclusion and champions a culture where everyone feels valued, included and celebrated.

Please note that by applying for this role you consent for us to complete a VEVO Check in order to verify your working rights where required.
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📌 New Store Opening! Apparel Department Supervisor Tuggerah Newcastle (Australia)
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