Chartwells are specialists in providing catering and hospitality services in education. Our goal is to provide engaging and nutritious dining solutions tailored to support academic achievement at the highest levels.
THE POSITION
This role is responsible for the successful coordination, events and functions, including client (internal and external) liaison and dining operations.
Assist in coordinating the front of house team’s daily operations and function operations.
Lead the team to deliver exceptional, prompt and friendly service
Lead from the front, mentor and train the team, ensuring a fun and energetic working setting
Provide administration support to the site’s management team
Adherence to Our Safety Culture framework is expected
Conduct follow-up correspondence with clients and respond to feedback
Liaise with kitchen and service teams regarding room set up and menu requirements during weekly run sheet meetings
Provide a warm, friendly and welcoming service to customers and clients
THE PERSON
Minimum 2+ years with proven experience in a function venue or similar environment
Demonstrated previous experience in leading a team as a 2IC, identifying opportunities for improvement, training and developing staff
Valuable knowledge of Melbourne food and beverage scene
Excellent communication skills, ability to confidently lead team briefing sessions with up to 12 team members
Experience with an online booking system, ensuring table and coordinating guests
Well-groomed and professional in appearance with attention to detail
Robust work ethic and “can do” attitude
A current Working With Children Check or ability to obtain is a requirement of this role
THE BENEFITS
Multiple salary packaging options to make your dollar go further
Immediate access to 100+ retail discounts accessible from your mobile.
Access to a wide variety of training & development.
Clear career paths and support to achieve your goals.
Apply now or contact [email protected] or 1300TALENT for more information.
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