Join a leading manufacturer providing exceptional customer service, managing orders, quotes and enquiries in a fast-paced, supportive team.

The Company

Our client is a well-established industrial manufacturing business, supplying high-quality products to a broad customer base across Australia. Known for their reliability and strong service standards, they operate in a fast-paced, team-focused environment and pride themselves on delivering practical solutions and consistent support to their customers and distributors.

The Role
Handle customer orders, quotes, and enquiries via phone and email, ensuring accuracy and timely turnaround
Support customers and distributors with product, freight, and billing queries in a professional and helpful manner
Troubleshoot issues and see them through to resolution, escalating where required
Work closely with sales and operations to track orders, deliveries, and provide updates
Maintain accurate data entry across systems (SAP/ERP) while managing multiple tasks and priorities




Build and maintain strong customer relationships through consistent and reliable service

About You
Previous experience in customer service or internal sales within manufacturing, industrial, or related environments
Strong attention to detail with the ability to manage multiple priorities
Confident using systems such as SAP or similar ERP platforms
Excellent communication skills and a proactive, solutions-focused approach
Ability to work collaboratively across teams

What’s On Offer?

This is a Monday to Friday role (8:00am – 4:00pm) based in Wangara, offering onsite parking, a supportive team setting, and the chance to grow your skills within a stable and expanding industrial manufacturing business.

If this prospect sounds of interest, please APPLY or contact Hannah Nellist at Blackbook Executive on (* for a confidential discussion.
SCR-hannah-nellist

📌 Customer Service Representative Wangara
🏢 Blackbook Recruitment
📍 Wangara