Who are we?
At Fortress Collision Repair Services, we're an independent, market-leading automotive repairer and trusted partner to insurers, specialising in high-severity collision repairs, including complex, non-drivable, EV and mechanical repairs.
Our success is built on our people.
We believe in creating an environment where employees are supported, challenged and empowered to achieve their full potential while delivering exceptional outcomes for our customers.
About the Opportunity
We're looking for an experiencedProduction Managerto lead our Ormeau workshop.
Reporting to the Centre Manager, you'll be responsible for coordinating daily workshop operations, leading production teams and ensuring vehicles progress efficiently through every stage of the repair process.
This is a hands-on leadership role where you'll work closely with Estimators, Parts, Customer Experience, Quality Controllers and Technicians to drive productivity, quality and customer satisfaction.
If you're passionate about developing people, improving processes and achieving operational excellence, we'd love to hear from you.
What You'll Be Doing
Lead daily production planning and workflow across the workshop.
Coordinate repair schedules to maximise productivity and minimise delays.
Conduct daily production meetings and monitor repair progress.
Support and develop workshop employees through coaching and leadership.
Ensure repairs meet manufacturer repair methods and quality standards.
Monitor productivity, cycle times and workshop performance.
Work collaboratively with Estimators, Parts,



Customer Experience and Quality teams.
Identify workflow bottlenecks and implement process improvements.
Maintain a strong focus on workplace health and safety.
Build a positive, accountable and high-performing team culture.
Ensure customer commitments and delivery timeframes are achieved.
Support continuous improvement initiatives across the business.
What We're Looking For
Previous experience leading a collision repair workshop or production team.
Strong understanding of collision repair processes and workshop operations.
Excellent leadership and people management skills.
Ability to motivate, coach and develop others.
Strong organisational and planning skills.
Excellent communication and problem-solving abilities.
Ability to thrive in a fast-paced workplace.
Commitment to quality workmanship and customer service.
Experience with workshop management systems is highly regarded.
Why Join Fortress?
Competitive salary with incentive opportunities.
Genuine leadership role with autonomy and influence.
Join a growing national repair business.
Supportive leadership team and collaborative culture.
Modern facilities and industry-leading repair technology.
Ongoing leadership development and career progression.
Long-term stability within a growing organisation.
Our Values
Serve | Own | Empower | Elevate
If you're an experienced leader ready to make a genuine impact, we'd love to hear from you.
Join Fortress Collision Repair Services and help lead a team that's committed to delivering quality repairs and exceptional customer outcomes.

📌 Panel Shop Production Manager (Gold Coast)
🏢 Fortress Collision Repair Services
📍 Gold Coast