Semaphore, SA | Part-Time | 3 Days per Week | Flexible Days by Agreement
The Healing Centre for Griefology is a unique, purpose-driven organisation founded to change the way Australia understands and responds to loss, grief, and social and emotional wellbeing.
We're looking for an experiencedAdministration & Client Services Officerto join our small, supportive team.
Working closely with our CEO, you'll play a key role in supporting our counselling and training services through exceptional administrative and client support.
You'll be the welcoming first point of contact for our clients while ensuring our office operates efficiently behind the scenes.
If you're someone who enjoys variety, takes pride in staying organised and loves creating positive experiences for clients, we'd love to hear from you.
About the Centre
Why Join the Healing Centre for Griefology?
The Healing Centre for Griefology isn't simply another counselling service, it was founded to change the way Australia understands and responds to loss, grief, and social and emotional wellbeing.
Established in **** by award-winning Aboriginal Griefologist Rosemary Wanganeen, the Centre was born from a recognition that culturally safe therapeutic models for Aboriginal people simply did not exist.
Rather than accepting this gap, Rosemary pioneeredGriefology, a unique, evidence-based counselling modelthat integrates Ancestral wisdom, contemporary Aboriginal knowledges, and Western therapeutic practices to create a culturally responsive approach to healing.
While founded to address a critical need within Aboriginal communities, Griefology has evolved into a unique healing model that supports people of all cultures and backgrounds.
Today, the Healing Centre for Griefology is a safe place where Griefology meets inspiration, empowering people to better understand their experiences of loss, build resilience, and be inspired, motivated, and sustained in lifelong health and wellbeing.
Our work extends far beyond counselling.
We deliver education, professional development, workplace Employee Assistance Program (EAP) services, research, consultancy, and community healing initiatives that support individuals, organisations, and government across Australia.
We are a purpose-driven organisation where every member of our team contributes to meaningful work that strengthens emotional well-being, fosters cultural understanding, and creates lasting social impact.




Every role within our unique organisation contributes to a vision that is transforming the way Australia understands healing.
If you are looking for more than just a job, if you want to be part of a team helping reshape how Australia understands Griefology, we would love to hear from you.
About the Role
As the first point of contact for many of our clients, you'll play an important role in creating a welcoming, professional and supportive experience from the very first interaction.
You'll work closely with our CEO and team to keep our operations running smoothly, allowing our practitioners to focus on delivering exceptional support to the people we serve.
This is a varied role where no two days are the same, offering the chance to contribute across administration, client care and business support:
· Greeting clients and providing a warm, professional first impression
· Answering phone calls and responding to general enquiries
· Scheduling counselling appointments and training sessions
· Managing calendars and coordinating appointments
· Preparing correspondence, reports and documents
· Maintaining accurate electronic and paper-based client records
· Coordinating meeting, event and training logistics
· Booking travel, accommodation and venues when required
· Ordering office supplies and supporting the day-to-day operation of the office
· Preparing and managing client invoices using MYOB (training provided)
· Providing general administrative support to the CEO and wider team
We're looking for someone whose values align with ours.
Technical skills can be taught, but kindness, integrity, reliability, and a genuine commitment to helping others are what make someone thrive in our team.
About You
You're someone who enjoys creating order, making things happen behind the scenes, and helping others succeed.
You take pride in your work, communicate with warmth and professionalism, and genuinely care about providing an exceptional experience for both our clients and our team.
You'll bring:
· Experience in an administration,



office support or customer service role.
· Outstanding organisational skills with the ability to manage multiple priorities and keep things running smoothly.
· Confidence managing social media platforms and updating website content.
· Excellent written and verbal communication skills.
· A keen eye for detail and a commitment to producing accurate, high-quality work.
· Confidence using Microsoft Word, Outlook and basic Excel.
· Experience with MYOB or similar business software is an advantage, but not essential, we're happy to provide training.
· The ability to handle confidential information with integrity, professionalism and discretion.
· A proactive mindset, a willingness to learn, and the confidence to take initiative when needed.
· A collaborative approach and a genuine desire to contribute to a supportive, values-driven team.
Most importantly, we're looking for someone who aligns with our values.
We believe skills can be developed, but attitude, kindness, integrity and a genuine commitment to helping others are what make someone a great fit for our team.
Why Join Us?
At the Healing Centre for Griefology, we believe that when our team feels supported, valued and connected, they can provide the very best experience for our clients.
This is more than an administration role, it's an opportunity to be part of a purpose-driven organisation where your contribution is recognised and genuinely makes a difference every day.
We offer:
· A welcoming, collaborative and supportive team culture.
· Meaningful work that contributes to the well-being of our community.
· A varied role with plenty of opportunity to learn and develop.
· Training and ongoing support, including MYOB invoicing.
· Flexible working arrangements by mutual agreement.
· The opportunity to grow with our organisation over time.
· A stable part time position based in Semaphore.
Employment Details
· Part-time, 3 days per week
· 8-hour days (flexible by agreement)
· Based in Semaphore
· Clerks – Private Sector Award ****, Level 3
Apply Now
If you're looking for a rewarding administration role where you can build relationships, support a passionate team and make a real difference every day, we'd love to hear from you.
Please submit your resume along with a cover letter telling us about yourself and why you'd be a great fit for our team.

📌 Administration & Client Services Officer (Adelaide)
🏢 Healing Centre for Griefology
📍 Adelaide