Division/Section: Planning, Environment & Lifestyle / Community Lifestyle Position Type: Permanent Full Time (9 day fortnight, ***** hours/week)
Salary Range: LGO3 ($78,412 - $84,646 per annum + superannuation) based on skills, qualifications and experience
Location: Townsville
Application Close: 11:45pm, Wednesday 30 July ****.
About The Role
This role provides administrative and financial support across Community and Lifestyle, ensuring the effective delivery of services that meet the needs of the Townsville community.
Working closely with internal teams and stakeholders, you will deliver high-quality customer service, maintain accurate records, and support day-to-day operations while ensuring compliance with relevant policies, procedures and legislative requirements.
As part of a customer-focused team, you will contribute to a culture of accountability, continuous improvement and service excellence.
The role requires strong organisational skills, attention to detail and a commitment to supporting business operations, maintaining business continuity and delivering value for the community.
About You
Certificate III/IV in Business Administration or equivalent experience Experience in administration, finance or business support roles Strong understanding of budgets, financial reporting and journals Experience with procurement, accounts payable and receivable Proficient in Microsoft Office and records management systems Excellent communication and stakeholder engagement skills Ability to collaborate,



influence and build positive relationships Commitment to workplace safety and legislative compliance Current Class C Driver Licence Strong attention to detail and ability to work accurately under pressure
Townsville City Council is the largest local government authority in Northern Australia.
We're committed to supporting our people through a robust focus on work–life balance, a positive and inclusive culture, and a shared passion for making a meaningful impact in our community.
We have a range of benefits that confirm this commitment:
5 weeks annual leave + 17.5% leave loading 3 weeks Personal/Carers Leave 14 weeks paid Parental Leave Domestic and Family Violence Leave Natural Disaster Leave Annual wage progression Up to *13.5% Superannuation employer contribution for contributing members Salary Sacrifice opportunities Access to a range of learning and development opportunities,



including on-the-job learning and formal training programs Fitness Passport program offering discounted membership to selected health and wellbeing facilities Employee Loyalty Program offering discounts at selected local businesses Employee Assistance Program The Council contribution to employees' superannuation for contributing employees shall be 13.5% of the employees' ordinary time earnings subject to the employee contributing a minimum of 6% of their ordinary time earnings.
Contact Person: Sue
Contact Email: ****** (for position enquiries only)
How To Apply
Your application can be submitted through the 'Apply' button.
Please include a cover letter (maximum 2 pages), outlining how your skills, qualifications and experience would allow you to achieve success in this role.
We also will require your resume which should confirm any licences and qualifications your hold.
For Further Information Review The Position Description.
We are committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected.
People from diverse backgrounds (including but not limited to, Aboriginal and Torres Strait Islander, people with diverse gender identities and sexualities, people from different cultural and linguistic backgrounds, people with disability, and veterans) are encouraged to apply!
All successful candidates are required to undergo drug and alcohol testing as part of the recruitment process.
Please be aware Townsville City Council has a 'zero tolerance' policy to drugs and alcohol in the workplace.
If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact ****** or phone ************ for a confidential discussion.
Attachments
Business Support Officer_PD.pdf

📌 Business Support Officer (Townsville)
🏢 Townsville City Council
📍 Townsville