Gold Coast | Supported Independent Living (SIL)
Be part of someone's story and see the difference you make.
We're looking for compassionate, reliable Support Workers to join our team on the Gold Coast.
In this role, you'll provide individualised one-on-one supports to two men with complex mental health and disability-related support needs across separate living arrangements.
You'll become part of a consistent support team focused on building trust, promoting independence, and supporting each person to live life on their own terms.
About the people you'll support
You'll be supporting two men with lived experience of complex mental health and disability, including Autism Spectrum Disorder and Schizophrenia.
Both enjoy active and meaningful lives that include social activities, community participation, recreation, health and wellbeing goals, and spending time with people and things that matter to them.
This role requires someone who is patient, consistent, and relationship-focused.
Someone who can build trust over time and provide support in a way that respects individual choices, communication styles, routines, and goals.
Success in this role comes from being calm, reliable, respectful, and able to maintain professional boundaries while supporting people to increase their independence, participation, and quality of life.
Our approach focuses on dignity, choice, safety, and meaningful participation in everyday life.
About the role
You will provide one-on-one supports across two individual support arrangements, assisting participants in their homes and within the community.




This is a hands-on role supporting people with complex mental health and behavioural support needs.
The successful applicant will work as part of an experienced team and receive comprehensive training before commencing work.
Your role will include:
Building meaningful, professional relationships
Supporting daily living activities
Community access and social participation
Supporting health and wellbeing goals
Following Positive Behaviour Support strategies
Maintaining accurate records and shift reporting
Working collaboratively with families and allied health professionals
About the shifts
This role includes a mix of day, afternoon and sleepover shifts, including weekend work.
Regular ongoing hours are available, with opportunities to pick up additional shifts across the team.
Approximate fortnightly hours available: up to ***** hours per fortnight.
About you
You'll be someone who remains calm under pressure, values professional boundaries, and genuinely wants to make a positive difference in people's lives.
Highly desirable experience
Mental health support
Autism support
Schizophrenia support
Positive Behaviour Support implementation
SIL or residential support environments
Trauma-informed practice
You'll bring




Minimum 12 months' disability support experience
Robust communication and relationship-building skills
A calm, non-judgemental approach
Flexibility and reliability
Willingness to learn and follow support plans
Confidence working independently and as part of a team
Qualifications & Requirements
Certificate III Individual Support, Disability or equivalent (desirable)
NDIS Worker Screening Check (or willingness to obtain)
Queensland Blue Card
Current First Aid & CPR
Open Driver Licence
Reliable insured vehicle
Smartphone with data access
Completion of the NDIS Worker Orientation Module
Why Join CSBS?
Paid training and development
Comprehensive induction
Buddy shifts
Ongoing learning and development
Clinical and behavioural support training
We value your time
Above-award rates for active overnight shifts
Sleepover allowances
Rosters released 3–4 weeks in advance
Wellbeing matters
Fitness Passport membership access
Employee Assistance Program (EAP)
You'll belong here
We are an NDIS-registered provider built around dignity, co-design and choice.
Our team combines warm expertise with a commitment to supporting people to lead lives on their own terms.
Apply now
If you're looking for a role where you can build genuine connections, develop your skills, and be part of a team that supports people with complex needs to thrive, we'd love to hear from you.
Curious about a day in the life of our Support Workers?
Click Here or visit our blog at CSBS.com.au.

📌 Complex Mental Health Support Workers (Gold Coast)
🏢 CSBS Group
📍 Gold Coast