Administration Officer Management Systems
**** | Water Operations | Toowoomba (outer suburbs)
Are you an organised and proactive administrator who enjoys working with systems, data and people?
Join Toowoomba Regional Council's Water Operations team and play a key role in supporting the Quality and Environmental Management Systems that help deliver safe, reliable water and wastewater services to our community.
As theAdministration Officer Management Systems, you'll provide administrative and system support to the Management Systems team, while also supporting operations at theWetalla Water Reclamation Facility (WRF)and Trade Waste.
This is a full-time contract position until 30 November ****, offering an exciting prospect to contribute to essential community services while developing your experience in quality, environmental and management systems.
What You'll Do
In this diverse and hands-on role, you will:
Provide high-level administrative support, including record keeping, data entry and document management.
Support the maintenance and continual improvement of Water and Waste Services quality and environmental management systems.
Assist with customer enquiries, water supply agreements and billing activities.
Coordinate tour bookings and support the preparation of water education materials.
Maintain records and documentation associated with Drinking Water Management Plans and risk assessment processes.
Assist with the preparation and collation of data and information for reporting.
Liaise with a broad range of stakeholders to ensure quality documentation remains accurate, current and compliant.




Deliver professional customer service while managing confidential and sensitive information.
We're looking for someone who is organised, detail-oriented and able to work independently while supporting a collaborative team environment.
You will bring:
Certificate III in Business (or equivalent combination of skills, experience and qualifications).
Experience providing administrative support requiring initiative, discretion and sound judgement.
Strong organisational skills and the ability to manage competing priorities.
Excellent written, verbal and customer service skills.
A high level of computer literacy, including Microsoft Office applications and the ability to learn new systems quickly.
A current Class C Driver Licence.
Internal Auditor qualification or experience.
The preferred candidate will be required to undertake a Criminal History Check and pre-employment medical assessment relevant to the genuine occupational requirements of the position.
About the Team
Water Operations is part of Council's Water and Waste Services Group, delivering essential water and wastewater services across the region.
Our team includes professionals from engineering, operations, compliance and administration who are committed to quality outcomes, collaboration, professionalism and continuous improvement.
Based at the Wetalla Water Reclamation Facility,



you'll be part of a supportive team helping ensure our services meet customer expectations and legislative requirements.
Full-time contract position until 30 November ****
Salary range:$82,****** - $88,****** per annum
17.5% annual leave loading
Access to banked leave for improved work-life balance
Professional development and training opportunities
Employee Assistance Program for you and your family
Health and wellbeing initiatives
Work for a safety-focused organisation where everyone strives to get home safe every day
Further Information
The Toowoomba region is about rich traditions and bold ambitions.
Our long and proud agricultural history has evolved Toowoomba into Australia's second largest inland city supporting diverse townships in the council area and acting as a service centre for South West Qld and North West NSW.
The region is boldly forging new opportunities around the Surat Basin resource sector, education, health, transport and massive infrastructure investments.
Growth hasn't come at the expense of liveability though, with Toowoomba twice voted in the top 5 most family friendly cities in Australia.
Toowoomba Regional Council services a regional population of 178,500 and employs a team of approximately 1,600 staff, dedicated and passionate about delivering excellent customer service to the community, residents and visitors throughout the region.
We recognise that our success depends upon attracting and retaining skilled and talented staff and offer a wide variety of interesting challenges and opportunities to develop your career.
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📌 Administration Officer Management Systems (Toowoomba)
🏢 Toowoomba Regional Council
📍 Toowoomba