Temporary Part Time role until June **** (Thursday & Fridays) with the potential for extension
Location ?
Cooma NSW
Salary starting from $84,659pa pro rata
Build strong relationships with the community & landholders in South East NSW
About the Role
The Customer Service & Administration Officer provides high quality administrative, front-line customer services, and triages customer enquiries on a wide range of agricultural, natural resource management, biosecurity, emergency management and other management issues within the responsibilities of Local Land Services.
We are looking for an individual who can:
Provide a consistent high-quality front-line customer service including initial advice, information, guidance, escalating and redirecting issues as required
Manage customer information to ensure confidentiality, accuracy and integrity
Provide receivable services including cash receipting, debt management, raising rate payer tax invoices and financial reconciliations in accordance with agency standards and procedures
Provide a range of administrative services, including but not limited to records management using computer systems, routine correspondence, and procedural improvement to support the effective operation of the local team
About You
To be successful in this role, our ideal candidate will have the following:
Exceptional attention to detail
Clear and skilled communication skills, both written and verbal
A genuine passion for delivering outstanding customer experiences
A collaborative spirit,



contributing positively to a supportive team culture
Ability to think independently, with the ability to manage multiple priorities in a fast-paced environment.
Applying for the role
All applications must be submitted online and should include your current resume and a cover letter outlining your suitability for this position.
For more information about the role, please click here to download the role description
Additionally, if you would like to hear more about this role, please contact Jacqueline Holland, Team Leader Business Services on ************
What is the Process?
The process starts with you submitting your application.
Once your application has been received, you will receive an email confirmation and further correspondence when the role advertisement closes.
You might be asked to attend an interview (either via video, over the phone or face to face) and complete a written or other assessment task.
Closing Date:?
11:55pm Sunday, 11 January ****
Please note that DPIRD will be closed during the period 25 December **** to 11 January **** (inclusive).
Recruitment process will recommence in January ****.
Recruitment Adjustments
If you require adjustments in completing your application, interviewing, completing any pre- employment testing, require information in an alternative format, or otherwise participating in the recruitment process, please let us know so we can assist.
Send an email to ****** or contact the hiring manager listed above for a confidential discussion

📌 Customer Service & Administration Officer (New South Wales)
🏢 the original
📍 New South Wales