Overview
Traffic Radius, a leading digital marketing firm specializing in SEO, SEM, website development, conversion rate optimization, and social media marketing, is seeking a Senior Account Manager to join our dynamic team in Melbourne. The ideal candidate will have a passion for digital marketing and a proven track record in business consulting while maintaining client relationships. You will play a pivotal role in ensuring client satisfaction and driving project success through effective communication and strategic planning & business consulting.
Responsibilities
Manage and nurture client relationships to ensure high levels of satisfaction and retention.
Oversee the execution of digital marketing projects, including SEO, SEM, and social media campaigns.
Collaborate with cross-functional teams to develop tailored marketing strategies that align with client goals.
Conduct market research and analysis to identify current opportunities and optimize existing campaigns.
Provide regular updates and reports to clients, ensuring transparency and ongoing communication.
Troubleshoot and resolve client issues in a timely and professional manner.
Monitor industry trends and competitor activities to enhance service offerings and client strategies.
Maintain project timelines and deliverables, ensuring that all tasks are completed on schedule.
Requirements
Proven experience in account management or a related field, preferably in digital marketing.




Strong communication and interpersonal skills, with the ability to build rapport with clients.
Excellent time management and organizational abilities, with a knack for prioritizing tasks effectively.
Proficient in digital marketng consulting for SEO, SEM, Google AdWords, and social media management.
Strong problem-solving skills and the ability to think critically under pressure.
Experience with project management tools and methodologies.
Nice-to-Have
Familiarity with analytics platforms such as Google Analytics, SEMrush, or similar tools.
Previous experience in a technology-focused company.
Additional certifications in digital marketing or project management.
What We Offer
Competitive salary and benefits package.
A supportive and collaborative work environment.
Opportunities for professional growth and advancement.
Access to ongoing training and development resources.
A chance to work with a talented team dedicated to delivering high-quality services.
Join Traffic Radius and be a part of a team that values innovation, communication, and client success. We look forward to your application!
Required Skills:
Client Relationship Management, Communication Skills, Customer Service, Time Management, Problem Solving, Project Management, Market Research, search engine optimization, digital marketing, google adwords, social media management, business consulting
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📌 Digital Marketing Account Manager (Melbourne)
🏢 Traffic Radius
📍 Melbourne