About the role
We are looking for a highly organised and efficient Medical Receptionist to join a busy sports injuries medical practice in their up-to-date, new premises in Ashmore, Queensland. This full-time role will see you playing a crucial part in ensuring the smooth running of a specialist medical practice, providing exceptional customer service to patients and supporting a dedicated team of healthcare professionals.
What you'll be doing
Greeting and welcoming patients upon arrival, ensuring a positive first impression of the practice
Scheduling appointments, managing the appointment calendar, and handling patient enquiries with compassion and professionalism
Handling patient medical records and data entry with excellent attention to detail, excercising a high degree of confidentiality.
Assisting with administrative tasks such as filing, photocopying, and ordering supplies (inlcuding medications)
Handling cash/eftpos/credit cards
Proof reading and sub editing of patient dictation consults
Providing general support to the practice team as needed
What we're looking for
At least 3 years medical reception experience.
Experience with Gentu Practice Management Software and the HICAPS billing system would be a distinct advantage.
Knowledge of medical terminology
Robust communication and interpersonal skills,



with the ability to interact with patients, doctors, and other staff members in a professional and empathetic manner
Excellent organisational and multitasking abilities, with the capacity to prioritise and manage a busy workload
A friendly, positive, and helpful attitude, with a genuine interest in the healthcare industry
Excellent presentation skills required for this frontline, customer facing role
Typing speed of 70wpm or faster, with a high degree of accuracy.
A current Police Check and Working With Children Check (or willing to obtain)
What we offer
Our client is committed to providing a supportive and rewarding work environment. In addition to a competitive salary, you'll enjoy access to ongoing training and development opportunities, a team-oriented and friendly team, and the chance to make a real difference in the lives of patients. Work hours of 8:30am - 4:30pm OR 9:00am to 5:00pm/
If you're ready to join a dynamic and growing medical practice with a solid track record of staff retention, we'd love to hear from you.
Apply now
to be considered for this exciting opportunity.
Only candidates with a medical reception background will be considered.
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📌 Medical Receptionist (Gold Coast)
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