THE ROLE
The SDA Tenancy Team Leader provides leadership, operational oversight and people management to a multidisciplinary tenancy team within Disability Homes Victoria.
The role is responsible for leading the delivery of high-quality tenancy services across a designated portfolio by providing leadership, workforce management, operational oversight, performance monitoring and strategic stakeholder engagement.
Working collaboratively with internal and external stakeholders, the Team Leader promotes consistent service delivery, supports continuous improvement, manages operational risk and ensures tenancy services are delivered in accordance with legislative requirements, departmental policies and organisational priorities.
The Team Leader provides leadership, coaching and support to staff, fostering a positive, team-oriented and high-performing team culture while building capability and driving continuous improvement across the service.
Provide high-quality,



compliant and resident-focused end-to-end tenancy management services across an allocated portfolio of Specialist Disability Accommodation (SDA) properties in accordance with legislative, regulatory and departmental requirements.
Lead, develop and support a high-performing team through effective supervision, coaching, mentoring, workforce planning, performance management and professional development.
Monitor operational performance, quality assurance activities and key performance indicators to ensure high-quality, resident-focused tenancy services and compliance with legislative and organisational requirements
This is an NDIS Risk Assessed Role / This is a Key Personnel Role.
Staff appointed to this role at the Department of Families, Fairness and Housing may not commence in role until they have an NDIS Worker Screening Clearance and have provided this detail for recording. For more information on what this means, and all other requirements, please see the Position Description.
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📌 Sda Tenancy, Team Leader Regional (Melbourne)
🏢 Victorian Department of Families, Fairness & Housing
📍 Melbourne