01 Aug
|
ABA Trades Group
|
Adelaide
01 Aug
ABA Trades Group
Adelaide
Scheduler / Service Coordinator
The heartbeat of our business.
Are you the type of person who loves bringing order to chaos?
Can you think three steps ahead, solve problems on the fly, and keep a team moving towards a common goal?
At ABA Trades Group, our Scheduler isn't just booking jobs.
They're the person who keeps our business running.
You'll be coordinating our plumbers, electricians, air conditioning technicians and roofers, ensuring every day runs efficiently, customers are kept informed, and our technicians have everything they need to succeed.
This is one of the most important roles in our company.
The way you plan each day directly impacts our customer experience, technician culture and whether we achieve our monthly revenue goals.
No pressure... just one of the best jobs in the office!
About Us
For over 15 years, ABA Trades Group has been helping Adelaide homeowners with plumbing, electrical, air conditioning, roofing and renovation services.
We're a family-owned business that genuinely believes our people are our greatest asset.
We work hard, have a laugh, support each other, and celebrate the wins together.
Our mission is easy:
Developing tradespeople to deliver the best solutions.
What You'll Be Doing
Coordinate and manage the daily schedules of multiple trade teams
Allocate jobs based on technician skill set, location and availability
Keep technicians productive throughout the day
Communicate with technicians and customers to ensure everyone stays informed
Monitor job progress and make schedule adjustments when required
Respond quickly to urgent jobs, cancellations and changes
Work closely with our CSR team to ensure jobs are booked efficiently
Help drive daily revenue by maximising technician utilisation
Build positive relationships with technicians and help create a strong team culture
Keep the CRM up to date with accurate scheduling information
What We're Looking For
An exceptional organiser who thrives in a fast-paced environment
Someone who enjoys solving problems and making quick decisions
Strong communication skills with the confidence to lead conversations
Previous scheduling, dispatch or service coordination experience (MUST)
Great computer skills and the ability to learn new systems
A positive attitude and a calm approach under pressure
Someone who genuinely enjoys helping both customers and teammates succeed
What We Offer
Competitive salary package
Ongoing training and professional development
Career progression opportunities within a growing business
A supportive leadership team that genuinely has your back
A positive workplace where your ideas are valued
The prospect to play a key role in the success of the business
Why ABA?
We're looking for someone who wants to make an impact.
You'll celebrate the wins, solve the challenges, and be a big part of the reason our team succeeds.
If you enjoy being organised, love working with people, and want a role where what you do genuinely matters, we'd love to hear from you.
Apply now and help keep ABA Trades Group moving.
📌 Scheduler/ Service Coordinator (Adelaide)
🏢 ABA Trades Group
📍 Adelaide