Location: Bundall
Position: Full-time
The Role
We are seeking a highly organised, meticulous, and experienced Clinic Coordinator to join our growing team.
This role suits someone who thrives on being across every detail, takes genuine ownership of their work, and enjoys keeping a busy clinic running smoothly behind the scenes as well as out front.
You'll be the engine room of our Bundall clinic - the first point of contact for patients and the person who keeps our admin team, schedules, supplies, and daily operations on track.
From the first phone call to the moment a patient leaves, and from rostering to reordering stock, you'll ensure everything runs like clockwork.
We are a values-driven team that believes in supporting one another, maintaining high standards, and creating a positive and respectful workplace.
We are looking for someone who aligns with these values, is not afraid to take initiative and genuinely doesn't miss a beat.
The role is based at our Bundall clinic (our HQ), with regular coordination of our Tweed Heads location.
Flexibility, sharp attention to detail, and a proactive attitude are essential as we continue to grow.
What You'll Be Doing
You'll be the engine room of our Bundall clinic - running reception, keeping the admin team and nurses' schedule coordinated and ensuring supplies, equipment, and day-to-day operations never miss a beat.
You'll be trusted to take ownership of the details that keep the clinic professional and patient-focused and to spot where systems or processes can run better.
This is a hands-on, high-trust role that will grow in scope as our clinics do.
Your Day To Day
Welcoming patients and managing bookings, check-ins, and payments
Coordinating the nurses' and admin team's schedules to keep the clinic running smoothly
Overseeing KPIs and tasks for clinic staff




Ordering supplies and coordinating equipment maintenance
Supporting the wider team with timesheets, meetings and training needs
What We're Looking For
Minimum 2 years' experience in a medical clinic coordination role or similar
Meticulous and highly organised
A robust commitment to professionalism, integrity, and accountability
Exceptional customer service skills: you're friendly, empathetic, and professional
Proven ability to juggle competing priorities, stay calm under pressure and adapt to change in a busy environment
Comfortable coordinating and supporting a small admin team to keep on top of shared goals
Very tech-savvy, with confidence troubleshooting everyday tech issues and picking up new systems quickly
Own transport, as travel between Bundall and Tweed Heads may be required occasionally
Why Join Us?
Supportive, respectful, and professional team culture
Monthly team lunches
Be part of a women-owned and led business
Work in a clinic that genuinely values patient care and experience
Opportunities for growth as our clinics expand
Rewarding role - you are helping not only our clients but our team
About Us
Ear Cleaning Clinic is an expert ear care service focused on gentle, safe microsuction ear wax removal and ear health support.
We pride ourselves on delivering an exceptional patient experience in a warm, friendly, and professional environment.
Our team values collaboration, integrity, and high standards of care.
How to Apply
If you feel aligned with our values and believe you would be a great fit for this role, please submit your resume and a cover letter via SEEK or ******.
Please ensure your documents are uploaded as PDFs and include why you believe you are the best fit for this role.
Due to the high volume of applications, only shortlisted candidates will be contacted.
Thank you for your understanding.

📌 Clinic Coordinator (Gold Coast)
🏢 Ear Cleaning Clinic
📍 Gold Coast