IQ Capital Group is expanding, and we're seeking
experienced, professional Customer Service Agents
who align with our corporate vision and are committed to delivering excellence from day one.
Our Corporate Vision
At IQ Capital Group, our vision is to
empower everyday Australians
to take control of their
superannuation, personal insurance and wealth creation
. For nearly two decades, we have built a reputation for integrity, innovation and outstanding client outcomes. Recognised by The Adviser Magazine as
Best in Customer Service
and
Best in Branding
, we continue to grow nationally while maintaining a strong commitment to quality and client care.
About the Role – Customer Service Agent
Experienced professional communicators
with strong engagement skills
Industry‐leading remuneration
including base rate, commissions and KPI incentives
Structured, supportive environment
focused on performance and accountability
Award‐winning organisation
with a strong national presence
Modern Southport CBD offices
close to cafés, transport and green spaces
Why Join IQ Capital Group
For 20 years, IQ Capital Group has delivered consistent growth through a clear mission:
to provide Australians with transparent,



empowering financial solutions that support long‐term security and wellbeing.
As part of our Customer Service team, you will play a key role in initiating meaningful conversations that support our broader advisory services. You will be joining a positive structure that values professionalism, precision and high‐quality engagement.
What We Provide
Advanced interaction technology
to support efficient workflow
Clear performance pathways
and strong earning potential
A culture of recognition
and team collaboration
A stable, reputable organisation
with ongoing national expansion
What You Bring
Strong personal drive
and professional presentation
Positive team‐focused attitude
Results‐oriented mindset
aligned with corporate goals
Demonstrated experience in high‐volume outbound engagement
Your Opportunity
This is a chance to join a
respected, high‐growth organisation
with a clear vision and a strong commitment to excellence. If you're an experienced qualified ready to contribute to a leading financial services team, we'd love to hear from you.

📌 Customer Service - Call Centre (Gold Coast)
🏢 IQ Capital
📍 Gold Coast