Internal Sales / Project Support
"Candidates with experience in steel pipe, fittings, flanges and valves are strongly encouraged to apply."
Start the new financial year with a fresh prospect and join a respected WA business with a great team culture and long-term career opportunities.
About Us
SPFA is a proudly Western Australian, privately owned company with a strong reputation for delivering exceptional service to the Mining, Oil & Gas & Industrial sectors, throughout Australia. Since our establishment in ****, we are recognised as a market leader in our core scope of supply, supported by a team with more than 180 years of combined industry experience, supplying pipe, fittings, flanges, and related products to customers across a diverse range of industries.
At SPFA, our success is built on outstanding customer service, long-term relationships, and the dedication of our people. We foster a workplace where employees are respected, supported, and valued, providing opportunities to grow, contribute, and be part of a collaborative team committed to excellence.
About the Role
We are seeking a motivated, customer-focused Internal Sales / Project Support professional to join our team.
In this role, you will be a key point of contact for our customers, building strong relationships while providing technical and commercial support. Working closely with our External Sales team, you will play an important role in identifying new business opportunities, supporting project delivery, and maintaining and growing existing customer accounts.
Experience in the steel piping industry, including pipe, fittings, flanges, valves, or other industrial products,



will be highly regarded. Applicants with a strong background in industrial sales or related technical products are also encouraged to apply.
Responsibilities Include:
· Respond to incoming sales and customer service enquiries via phone and email.
· Prepare, submit, and proactively follow up on customer quotations.
· Process customer sales orders accurately and efficiently.
· Provide internal sales and project support to ensure successful customer outcomes.
· Work collaboratively with the External Sales team to support existing accounts and identify new business opportunities.
· Resolve customer enquiries and issues promptly while delivering exceptional service.
· Build, develop, and maintain strong, long-term customer relationships.
· Contribute to a positive team environment focused on delivering outstanding customer service.
About You
Ideally, you will have experience in one or more of the following:
Steel pipe, fittings, flanges, valves, or related industrial products.
Industrial, mining, oil & gas, fabrication, manufacturing, or construction supply.
Technical internal sales or industrial customer service.
Project support within a trade, engineering, or industrial environment.
You will also bring:




Excellent communication and relationship-building skills.
Strong attention to detail and a high level of accuracy.
Well-developed computer skills, including proficiency in the Microsoft Office Suite, particularly Excel.
A positive attitude, strong work ethic, and a willingness to learn and develop.
The ability to work effectively both independently and as part of a collaborative team.
Excellent organisational and time management skills, with the ability to manage multiple priorities.
Previous experience with steel piping products and related industries will be highly regarded and reflected in the level of responsibility and remuneration offered. However, we also welcome applications from motivated individuals who demonstrate the right attitude, aptitude, and commitment, as full product training will be provided to the successful candidate.
What's on Offer
A competitive salary, commensurate with your skills and experience.
Excellent working conditions in a supportive and collaborative team environment.
Stable, long-term employment with a growing, privately owned Western Australian company.
Ongoing training and opportunities for personal and professional development.
The opportunity to build a rewarding career with a respected and customer-focused industry leader.
SPFA is an Equal Opportunity Employer and encourages applications from people of all backgrounds and experiences.
If you're looking for a rewarding opportunity with a company that values its people, we'd love to hear from you. Apply now and discover what your future could look like with SPFA.

📌 Internal Sales / Project Support (Western Australia)
🏢 Specialised Pipe and Fittings Australia
📍 Western Australia