About the role
The Grand Hotel Labrador is seeking an experienced
Bar Duty Manager
to join our dynamic hospitality team. This is a
full-time position
based in
Labrador, QLD ****
. As Bar Duty Manager, you will be responsible for the day-to-day operations of our bar, ensuring exceptional service delivery, maintaining high standards of quality and safety, and creating a welcoming environment for our guests. This role is pivotal in maintaining our reputation as a premier hospitality destination and directly contributes to the financial success and operational excellence of the venue.
Key responsibilities
Oversee all bar operations during your shift, with high focus on staff productivity and customer service
Supervise and mentor bar staff, ensuring they deliver outstanding customer service and adhere to company policies and procedures
Maintain compliance with all relevant hospitality legislation, including responsible service of alcohol and workplace health and safety requirements
Monitor and control food and beverage costs, minimise wastage and maximise profitability
Manage staff availability and leave
Conduct regular stock takes and manage inventory to maintain optimal stock levels
Handle customer complaints professionally and resolve issues to ensure guest satisfaction
Train and coach team members on product knowledge, cocktail preparation and customer service excellence
Maintain cleanliness and hygiene standards throughout the bar area, adhering to food safety regulations
Liaise with management regarding performance metrics, staffing concerns and operational improvements
What we're looking for
Minimum 3 years' experience in a bar management role within a busy hospitality environment
Proven track record of successfully managing bar teams and achieving labour targets




Strong knowledge of responsible service of alcohol and current RSA certification approved manager license highly regarded
Proficiency in point-of-sale systems and bar management software
Excellent communication and interpersonal skills with the ability to lead and motivate staff
Sound understanding of health and safety regulations specific to hospitality venues
Strong numeracy skills with the ability to manage budgets and analyse financial reports
Customer-focused mindset with a passion for delivering exceptional service
Flexibility to work evenings, weekends and public holidays as required
Food Handler's Certification or willingness to obtain (desirable)
What we offer
At The Grand Hotel Labrador, we value our team members and offer a comprehensive package designed to support your career growth and wellbeing. We provide competitive remuneration with hours worked over a 4 day week, access to career development opportunities within the hospitality industry. We foster a collaborative and inclusive workplace culture where your contributions are recognised and valued. We are committed to work-life balance and offer flexible scheduling where possible, along with a supportive team environment that encourages creativity and innovation.
About us
The Grand Hotel Labrador is a premier hospitality establishment located on the Gold Coast, renowned for delivering exceptional service and memorable experiences to our guests. With a commitment to excellence, quality and customer satisfaction, we pride ourselves in creating a warm, welcoming and professional environment. Our team is passionate about hospitality and dedicated to maintaining the highest standards across all aspects of our operation. We believe in investing in our staff and creating a workplace where people thrive, develop their skills and build rewarding careers in the hospitality industry.
#J-*****-Ljbffr

📌 Bar Duty Manager (Queensland)
🏢 @
📍 Queensland