Servicing Reception And Administration Assistant (Western Australia)

Servicing Reception And Administration Assistant (Western Australia)

01 Aug
|
Caravan and Camper Storage WA
|
Western Australia

01 Aug

Caravan and Camper Storage WA

Western Australia

Full-Time | Cannington | Finish Before Lunch Every Friday!
Looking for a role where you'll enjoy variety, work with a supportive team, and start your weekend early every Friday?
Caravan & Camper Servicing is part of
Caravan & Camper Group WA
, a proudly family-owned Western Australian business specialising in caravan sales, servicing and secure storage. With three thriving divisions operating across two locations, we're continuing to grow and are looking for a friendly, organised and customer-focused
Reception & Administration Assistant
to join our Servicing team.
While experience in the caravan or automotive industry is an advantage, it's certainly not essential - we'll provide training for the right person.
About the Role
As the first point of contact for our customers, you'll play an important role in creating a positive experience while supporting the day-to-day operations of our busy servicing department.
Your responsibilities will include:
Greeting and assisting customers both in person and over the phone.
Responding to customer enquiries and directing them to the appropriate team member.
Scheduling service bookings and coordinating appointments.
Assisting with warranty administration and customer follow-up.
Providing updates to customers, suppliers and internal teams.
Preparing invoices, quotations and general documentation.
Coordinating the onboarding and offboarding of storage customers.
Managing the storage bookings calendar.
Providing administrative support to managers across the Caravan & Camper Group.
About You
You'll be someone who enjoys working with people and thrives in a busy environment.
We're looking for someone who has:
A friendly, professional and welcoming manner.




Excellent communication and customer service skills.
Strong organisational skills with the ability to prioritise multiple tasks.
High attention to detail and accuracy.
Confidence using computers and learning new software.
A proactive attitude and willingness to support the wider team.
A positive outlook and strong work ethic.
Skills & Experience
The following experience will be highly regarded:
Previous reception, administration or customer service experience.
Strong keyboard and computer skills.
Experience with scheduling or job management software (such as Tradify).
Experience using Google Workspace or similar cloud-based systems.
Experience within the caravan, automotive, trade or service industries.
Don't meet every requirement? We'd still encourage you to apply. We're looking for the right attitude just as much as the right experience.
What We Offer
Full-time, permanent position.
Early finish every Friday - start your weekend before lunch!
Stable, long-term career with a growing Western Australian business.
Friendly, supportive team and great workshop culture.
Varied work where no two days are the same.
Ongoing training and opportunities to learn across our Sales, Service and Storage divisions.
Monthly team lunches and regular staff events.
Genuine opportunities for career growth and professional development.
Join Our Team
At Caravan & Camper Servicing, we believe great customer service starts with great people. If you're looking for a rewarding role where you'll be valued, supported and part of a close-knit team, we'd love to hear from you.
Apply now with your resume and a brief cover letter telling us why you'd be a outstanding fit for our team.

📌 Servicing Reception And Administration Assistant (Western Australia)
🏢 Caravan and Camper Storage WA
📍 Western Australia

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